Customer Reviews

How to Ensure Your Car Shipping Goes Smoothly: 8 Essential Tips

Posted on 07/28/2025

Shipping a vehicle across state lines or long distances requires careful planning and attention to detail. Whether you’re relocating for work, purchasing a car from another state, or need to transport a vehicle for any reason, knowing how to ensure your car shipping goes smoothly makes all the difference. This comprehensive guide covers essential strategies to guarantee your auto transport experience is seamless and stress-free.

The vehicle shipping industry has evolved significantly, with numerous companies offering various service levels and transport options. From open carriers that handle standard daily drivers to enclosed trailers protecting luxury and classic vehicles, understanding your choices helps you make informed decisions. Professional auto transport services eliminate the wear and tear of long-distance driving while saving time and potentially money.

Modern car shipping companies utilize advanced logistics systems, GPS tracking technology, and established carrier networks to provide reliable door-to-door service. Learning how to ensure your car shipping goes smoothly involves proper preparation, choosing the right company, and understanding what to expect throughout the entire transport process.

Understanding Auto Transport Services and Choosing the Right Company

Selecting the right auto transport company forms the foundation of a successful car shipping experience. The vehicle transport industry includes both large nationwide carriers and smaller regional operators, each offering distinct advantages for different shipping needs.

Types of Vehicle Shipping Services Available

Auto transport companies typically offer several service categories designed to accommodate different vehicle types, budgets, and timeline requirements. Standard auto transport represents the most common and cost-effective shipping method, utilizing open multi-car carriers that transport 7-10 vehicles simultaneously. These carriers are readily available on major routes and provide reliable service for most passenger vehicles.

Specialty vehicle transport caters to unique requirements such as oversized vehicles, motorcycles, or cars with modifications. Some vehicles may require special loading equipment or carrier configurations, which experienced transport companies can accommodate with proper advance planning.

Open vs. Enclosed Car Carriers

The choice between open and enclosed transport significantly impacts both cost and protection level during shipment. Open carriers represent approximately 90% of all vehicle shipments due to their widespread availability and cost-effectiveness.

Open auto transport utilizes standard multi-car trailers where vehicles are secured on two-level carriers exposed to weather and road conditions. This method works well for most passenger vehicles and provides substantial cost savings compared to enclosed options. Modern open car carriers use advanced securing systems and experienced drivers to ensure safe transport.

Enclosed car carriers provide maximum protection by fully enclosing vehicles within hard-sided trailers or containers. This premium service typically costs $400-700 more than open transport but offers complete protection from weather, road debris, and theft. Enclosed shipping is particularly valuable for luxury vehicles, classics, exotics, or any car requiring maximum protection.

Door-to-Door vs. Terminal-to-Terminal Delivery

Delivery method selection affects convenience, cost, and scheduling flexibility. Door-to-door service represents the premium option where carriers pick up and deliver vehicles at specified addresses, providing maximum convenience and reducing handling requirements.

Terminal-to-terminal service requires customers to drop off and collect vehicles at designated facilities, typically resulting in lower costs but requiring additional time and coordination. This option may work well for customers who are comfortable with terminal locations and seeking maximum cost savings.

Researching Auto Transport Companies

Thorough company research prevents problems and ensures reliable service. The auto transport industry includes both reputable established companies and less reliable operators, making due diligence essential for successful shipments.

All legitimate auto transport companies must maintain proper licensing and registration with the Department of Transportation. Verify that any company you consider holds current DOT registration and appropriate operating authority for interstate transport. The Federal Motor Carrier Safety Administration database allows you to search company DOT numbers and review safety records.

Customer feedback provides valuable insights into company performance, reliability, and service quality. Review multiple sources, including company websites, Google reviews, Better Business Bureau ratings, and industry-specific review platforms. Look for patterns in customer feedback rather than focusing on isolated complaints.

Getting Accurate Car Shipping Quotes

Obtaining accurate instant quotes requires providing complete information and understanding the factors that influence transportation costs. Auto transport pricing varies significantly based on distance, route popularity, vehicle specifications, and service requirements.

Factors Affecting Transportation Costs

Distance represents the primary cost factor, with longer shipments generally costing more per mile than shorter routes. However, popular routes between major cities often have more competitive pricing due to higher carrier availability and demand.

Vehicle size and weight impact costs as larger vehicles take up more space on carriers and may require special handling. Standard passenger cars typically qualify for base pricing, while SUVs, trucks, and oversized vehicles may incur additional charges.

Seasonal demand fluctuations affect pricing, with summer months typically seeing higher costs due to increased demand. Route characteristics influence costs as remote or less popular destinations may require special routing or longer delivery windows.

Comparing Multiple Estimates

Obtaining car shipping quotes from multiple companies helps identify fair market pricing and service variations. Request quotes from at least three different companies to establish pricing ranges and service comparison baselines.

When comparing quotes, ensure all companies are pricing the same services and vehicle specifications. Beware of quotes significantly below market rates, as these may indicate potential service issues or hidden costs.

Companies like Easy Auto Ship, Mercury Auto Transport, and Ship A Car Direct offer competitive pricing for various service levels. Online platforms like UShip and Shiply provide marketplace-style bidding but require careful carrier vetting.

Understanding Pricing Structures

Transparent pricing structures help avoid unexpected costs and billing surprises. Reputable companies provide detailed quote breakdowns showing base transport costs, any additional fees, and total charges. Common additional fees may include expedited service charges, enclosed transport premiums, or oversized vehicle surcharges. Some companies require deposits at booking, while others, like Road Runner Auto Transport, offer no up-front deposit requirements.

Preparing Your Vehicle for Safe Transport

Proper vehicle preparation prevents damage and ensures smooth pickup processes. Vehicle cleaning allows for accurate condition documentation and helps identify any existing damage before transport.

  • Remove all personal items from the interior, trunk, and glove compartment, as transport companies typically prohibit personal belongings.
  • Check fluid levels to ensure your vehicle operates properly during loading and unloading. Maintain adequate fuel levels (around 1/4 tank) while avoiding full tanks that add unnecessary weight.
  • Ensure batteries are properly connected and disable alarm systems that might activate during transport.

Take detailed photos of all sides, including close-ups of any existing damage, and maintain copies for your records. This documentation provides essential records of your vehicle’s condition before shipping.

During Transit: Monitoring and Communication Best Practices

Staying informed during transport provides peace of mind and helps address any issues promptly. Modern auto transport companies offer various tracking and communication options to keep customers updated throughout the car shipping process.

Staying Connected with Your Carrier

Maintaining communication with your assigned carrier ensures smooth coordination and helps prevent pickup or delivery delays. Establish contact with your driver once carrier assignment occurs and confirm pickup arrangements.

Provide accurate contact information, including primary and alternate phone numbers where you can be reached during pickup and delivery windows. Clear communication prevents delays and ensures coordination when schedules change.

Tracking Your Shipment Progress

Modern transport companies provide online tracking systems allowing customers to monitor shipment progress in real-time. Road Runner Auto Transport offers 24/7 online tracking through customer portals accessible from any device.

GPS tracking technology provides location updates and estimated arrival information, though exact timing may vary based on traffic, weather, and carrier routing decisions. Use tracking information as general guidance rather than precise scheduling tools.

Understanding Delivery Timeframes

Transport schedules provide estimated windows rather than guaranteed delivery dates. Weather conditions, traffic delays, mechanical issues, or other unforeseen circumstances can affect timing.

Industry-standard delivery windows typically range from 1-7 days for shorter routes to 7-14 days for cross-country shipments. Enclosed transport may require additional time due to limited carrier availability.

Post-Delivery Vehicle Inspection and Next Steps

Thorough vehicle inspection upon delivery protects your interests and ensures any transport-related damage is properly documented and addressed. Taking time to inspect carefully before signing delivery paperwork provides important legal protection.

Thorough Inspection Upon Delivery

Conduct a detailed vehicle inspection/vehicle condition report in good lighting conditions, preferably during daylight hours when possible. Compare the vehicle’s current condition against photos and documentation created before shipping.

Check all exterior surfaces, including paint, glass, trim, and accessories, for any new damage. Test vehicle operation, including starting, basic electrical systems, and any features that should function normally.

Documenting Any New Damage Immediately

Photograph any damage not present before shipping and note details on delivery paperwork before signing. Most companies provide specific forms for damage notation and require customer acknowledgment before driver release.

Document damage thoroughly including multiple angles, close-up detail shots, and measurements when relevant. Avoid signing delivery paperwork indicating “satisfactory condition” if damage is present.

Understanding Your Rights and Recourse Options

Transport companies maintain coverage for damage occurring during professional shipping services. Contact your transport company immediately if damage is discovered, even if initially missed during delivery inspection.

Review your transport contract to understand coverage limits, deductible requirements, and claim procedures. Professional companies like Road Runner Auto Transport maintain comprehensive coverage and established claim resolution processes.

Get Your Instant Car Shipping Quote

Ready to ship your vehicle? Calculate your car shipping rate in 3 easy steps:

  • Step 1: Origin & Destination Enter your pickup and delivery locations
  • Step 2: Vehicle Details Provide your vehicle’s year, make, and model
  • Step 3: Shipment Details Select your preferred ship date

Calculate Quote

Secure car shipping quote – We respect your privacy and do not distribute any personal information.

Why Choose Road Runner Auto Transport?

  • 450k+ Vehicles Safely Delivered
  • 15,500+ 5-Star Customer Ratings
  • No Up-Front Deposit Required
  • 24/7 Online Shipment Tracking
  • Nationwide Door-to-Door Car Shipping Service

Conclusion

Following proper procedures, choosing reputable companies, and maintaining realistic expectations are fundamental steps to ensure your car shipping goes smoothly. Whether shipping for relocation, vehicle purchases, or other needs, professional auto transport provides safe, convenient vehicle movement across any distance.

Companies like Road Runner Auto Transport combine decades of experience with modern technology to deliver reliable door-to-door service nationwide. To ensure your car shipping goes smoothly from start to finish, follow these comprehensive guidelines. Proper preparation, company selection, and attention to detail create the foundation for successful car shipping experiences.

Instant Car Shipping Quote

Calculate your car shipping rate in 3 easy steps!

1Shipment Details

How to Ensure Your Car Shipping Goes Smoothly: 8 Essential Tips

Posted on 07/28/2025

Shipping a vehicle across state lines or long distances requires careful planning and attention to detail. Whether you’re relocating for work, purchasing a car from another state, or need to transport a vehicle for any reason, knowing how to ensure your car shipping goes smoothly makes all the difference. This comprehensive guide covers essential strategies to guarantee your auto transport experience is seamless and stress-free.

The vehicle shipping industry has evolved significantly, with numerous companies offering various service levels and transport options. From open carriers that handle standard daily drivers to enclosed trailers protecting luxury and classic vehicles, understanding your choices helps you make informed decisions. Professional auto transport services eliminate the wear and tear of long-distance driving while saving time and potentially money.

Modern car shipping companies utilize advanced logistics systems, GPS tracking technology, and established carrier networks to provide reliable door-to-door service. Learning how to ensure your car shipping goes smoothly involves proper preparation, choosing the right company, and understanding what to expect throughout the entire transport process.

Understanding Auto Transport Services and Choosing the Right Company

Selecting the right auto transport company forms the foundation of a successful car shipping experience. The vehicle transport industry includes both large nationwide carriers and smaller regional operators, each offering distinct advantages for different shipping needs.

Types of Vehicle Shipping Services Available

Auto transport companies typically offer several service categories designed to accommodate different vehicle types, budgets, and timeline requirements. Standard auto transport represents the most common and cost-effective shipping method, utilizing open multi-car carriers that transport 7-10 vehicles simultaneously. These carriers are readily available on major routes and provide reliable service for most passenger vehicles.

Specialty vehicle transport caters to unique requirements such as oversized vehicles, motorcycles, or cars with modifications. Some vehicles may require special loading equipment or carrier configurations, which experienced transport companies can accommodate with proper advance planning.

Open vs. Enclosed Car Carriers

The choice between open and enclosed transport significantly impacts both cost and protection level during shipment. Open carriers represent approximately 90% of all vehicle shipments due to their widespread availability and cost-effectiveness.

Open auto transport utilizes standard multi-car trailers where vehicles are secured on two-level carriers exposed to weather and road conditions. This method works well for most passenger vehicles and provides substantial cost savings compared to enclosed options. Modern open car carriers use advanced securing systems and experienced drivers to ensure safe transport.

Enclosed car carriers provide maximum protection by fully enclosing vehicles within hard-sided trailers or containers. This premium service typically costs $400-700 more than open transport but offers complete protection from weather, road debris, and theft. Enclosed shipping is particularly valuable for luxury vehicles, classics, exotics, or any car requiring maximum protection.

Door-to-Door vs. Terminal-to-Terminal Delivery

Delivery method selection affects convenience, cost, and scheduling flexibility. Door-to-door service represents the premium option where carriers pick up and deliver vehicles at specified addresses, providing maximum convenience and reducing handling requirements.

Terminal-to-terminal service requires customers to drop off and collect vehicles at designated facilities, typically resulting in lower costs but requiring additional time and coordination. This option may work well for customers who are comfortable with terminal locations and seeking maximum cost savings.

Researching Auto Transport Companies

Thorough company research prevents problems and ensures reliable service. The auto transport industry includes both reputable established companies and less reliable operators, making due diligence essential for successful shipments.

All legitimate auto transport companies must maintain proper licensing and registration with the Department of Transportation. Verify that any company you consider holds current DOT registration and appropriate operating authority for interstate transport. The Federal Motor Carrier Safety Administration database allows you to search company DOT numbers and review safety records.

Customer feedback provides valuable insights into company performance, reliability, and service quality. Review multiple sources, including company websites, Google reviews, Better Business Bureau ratings, and industry-specific review platforms. Look for patterns in customer feedback rather than focusing on isolated complaints.

Getting Accurate Car Shipping Quotes

Obtaining accurate instant quotes requires providing complete information and understanding the factors that influence transportation costs. Auto transport pricing varies significantly based on distance, route popularity, vehicle specifications, and service requirements.

Factors Affecting Transportation Costs

Distance represents the primary cost factor, with longer shipments generally costing more per mile than shorter routes. However, popular routes between major cities often have more competitive pricing due to higher carrier availability and demand.

Vehicle size and weight impact costs as larger vehicles take up more space on carriers and may require special handling. Standard passenger cars typically qualify for base pricing, while SUVs, trucks, and oversized vehicles may incur additional charges.

Seasonal demand fluctuations affect pricing, with summer months typically seeing higher costs due to increased demand. Route characteristics influence costs as remote or less popular destinations may require special routing or longer delivery windows.

Comparing Multiple Estimates

Obtaining car shipping quotes from multiple companies helps identify fair market pricing and service variations. Request quotes from at least three different companies to establish pricing ranges and service comparison baselines.

When comparing quotes, ensure all companies are pricing the same services and vehicle specifications. Beware of quotes significantly below market rates, as these may indicate potential service issues or hidden costs.

Companies like Easy Auto Ship, Mercury Auto Transport, and Ship A Car Direct offer competitive pricing for various service levels. Online platforms like UShip and Shiply provide marketplace-style bidding but require careful carrier vetting.

Understanding Pricing Structures

Transparent pricing structures help avoid unexpected costs and billing surprises. Reputable companies provide detailed quote breakdowns showing base transport costs, any additional fees, and total charges. Common additional fees may include expedited service charges, enclosed transport premiums, or oversized vehicle surcharges. Some companies require deposits at booking, while others, like Road Runner Auto Transport, offer no up-front deposit requirements.

Preparing Your Vehicle for Safe Transport

Proper vehicle preparation prevents damage and ensures smooth pickup processes. Vehicle cleaning allows for accurate condition documentation and helps identify any existing damage before transport.

  • Remove all personal items from the interior, trunk, and glove compartment, as transport companies typically prohibit personal belongings.
  • Check fluid levels to ensure your vehicle operates properly during loading and unloading. Maintain adequate fuel levels (around 1/4 tank) while avoiding full tanks that add unnecessary weight.
  • Ensure batteries are properly connected and disable alarm systems that might activate during transport.

Take detailed photos of all sides, including close-ups of any existing damage, and maintain copies for your records. This documentation provides essential records of your vehicle’s condition before shipping.

During Transit: Monitoring and Communication Best Practices

Staying informed during transport provides peace of mind and helps address any issues promptly. Modern auto transport companies offer various tracking and communication options to keep customers updated throughout the car shipping process.

Staying Connected with Your Carrier

Maintaining communication with your assigned carrier ensures smooth coordination and helps prevent pickup or delivery delays. Establish contact with your driver once carrier assignment occurs and confirm pickup arrangements.

Provide accurate contact information, including primary and alternate phone numbers where you can be reached during pickup and delivery windows. Clear communication prevents delays and ensures coordination when schedules change.

Tracking Your Shipment Progress

Modern transport companies provide online tracking systems allowing customers to monitor shipment progress in real-time. Road Runner Auto Transport offers 24/7 online tracking through customer portals accessible from any device.

GPS tracking technology provides location updates and estimated arrival information, though exact timing may vary based on traffic, weather, and carrier routing decisions. Use tracking information as general guidance rather than precise scheduling tools.

Understanding Delivery Timeframes

Transport schedules provide estimated windows rather than guaranteed delivery dates. Weather conditions, traffic delays, mechanical issues, or other unforeseen circumstances can affect timing.

Industry-standard delivery windows typically range from 1-7 days for shorter routes to 7-14 days for cross-country shipments. Enclosed transport may require additional time due to limited carrier availability.

Post-Delivery Vehicle Inspection and Next Steps

Thorough vehicle inspection upon delivery protects your interests and ensures any transport-related damage is properly documented and addressed. Taking time to inspect carefully before signing delivery paperwork provides important legal protection.

Thorough Inspection Upon Delivery

Conduct a detailed vehicle inspection/vehicle condition report in good lighting conditions, preferably during daylight hours when possible. Compare the vehicle’s current condition against photos and documentation created before shipping.

Check all exterior surfaces, including paint, glass, trim, and accessories, for any new damage. Test vehicle operation, including starting, basic electrical systems, and any features that should function normally.

Documenting Any New Damage Immediately

Photograph any damage not present before shipping and note details on delivery paperwork before signing. Most companies provide specific forms for damage notation and require customer acknowledgment before driver release.

Document damage thoroughly including multiple angles, close-up detail shots, and measurements when relevant. Avoid signing delivery paperwork indicating “satisfactory condition” if damage is present.

Understanding Your Rights and Recourse Options

Transport companies maintain coverage for damage occurring during professional shipping services. Contact your transport company immediately if damage is discovered, even if initially missed during delivery inspection.

Review your transport contract to understand coverage limits, deductible requirements, and claim procedures. Professional companies like Road Runner Auto Transport maintain comprehensive coverage and established claim resolution processes.

Get Your Instant Car Shipping Quote

Ready to ship your vehicle? Calculate your car shipping rate in 3 easy steps:

  • Step 1: Origin & Destination Enter your pickup and delivery locations
  • Step 2: Vehicle Details Provide your vehicle’s year, make, and model
  • Step 3: Shipment Details Select your preferred ship date

Calculate Quote

Secure car shipping quote – We respect your privacy and do not distribute any personal information.

Why Choose Road Runner Auto Transport?

  • 450k+ Vehicles Safely Delivered
  • 15,500+ 5-Star Customer Ratings
  • No Up-Front Deposit Required
  • 24/7 Online Shipment Tracking
  • Nationwide Door-to-Door Car Shipping Service

Conclusion

Following proper procedures, choosing reputable companies, and maintaining realistic expectations are fundamental steps to ensure your car shipping goes smoothly. Whether shipping for relocation, vehicle purchases, or other needs, professional auto transport provides safe, convenient vehicle movement across any distance.

Companies like Road Runner Auto Transport combine decades of experience with modern technology to deliver reliable door-to-door service nationwide. To ensure your car shipping goes smoothly from start to finish, follow these comprehensive guidelines. Proper preparation, company selection, and attention to detail create the foundation for successful car shipping experiences.

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"Save time looking and just call Roadrunner Auto Transport - they truly helped make my move easier!"

Trish A.

Miami, FL

5 stars
google reviews

"I was able to get a quote and book within a few minutes. Simple and convenient experience - thank you RoadRunner!"

John T.

Houston, TX

5 stars
shopper approved reviews

"The RoadRunner agent we spoke with answered all of our questions and kept us in the loop throughout the shipment."

Christopher G.

Cincinnati, OH

5 stars
transport reviews

"From the time of quote to the pick up of my vehicle and the delivery there was a very good communication."

Andres M.

Oakland, CA

5 stars
better business bureau reviews

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.