Customer Reviews

Top Car Shipping Safety and Security Tips

Posted on 06/23/2025

When you need to ship your vehicle, ensuring its safety and security throughout the journey is paramount. Whether you’re relocating for work, purchasing a car from an out-of-state dealer, or moving your classic vehicle to seasonal storage, taking the right safety measures will protect your valuable investment and provide peace of mind during the delivery process. From selecting the right transport method to properly preparing your vehicle and choosing a reputable carrier, implementing comprehensive safety protocols ensures your car arrives at its destination in the same condition it left.

Learn about how to find a reliable car carrier company near you to ensure you’re working with professionals who understand your auto transport needs.

Auto Transport Security Fundamentals

Safe vehicle shipping begins with the comprehensive security measures that protect your car throughout the transportation process. Professional auto shipping operates on multiple layers of protection, combining physical security protocols, regulatory compliance, and advanced tracking systems to safeguard vehicles from pickup to delivery.

Types of Car Shipping Services and Their Safety Features

Understanding the different shipping methods available helps you select the option that best balances protection, cost, and convenience for your specific vehicle and circumstances:

  • Open Transport: The most common and economical shipping method, featuring multi-level trailers that transport 8-10 vehicles simultaneously. Professional carriers use specialized tie-down systems and protective covers when necessary. This method includes regular vehicle inspections during transport and is suitable for most standard vehicles.
  • Enclosed Transport: Premium shipping option providing complete protection from weather, road debris, and external elements. Enclosed trailers typically transport 4-6 vehicles in a fully covered environment with climate control capabilities. Features include hydraulic lift gates for low-clearance vehicles, soft tie-down systems to prevent surface damage, and enhanced security measures.
  • Single Car Transport: Exclusive shipping service dedicating an entire trailer to your vehicle, providing maximum security and attention. This method eliminates potential damage from other vehicles and offers flexible scheduling with direct routing to minimize transport time.
  • Door-to-Door Service: Convenient pickup and delivery directly at specified locations, reducing vehicle exposure and handling. Professional carriers coordinate access logistics and provide secure loading and unloading procedures at pickup and delivery points.

When your vehicle requires the ultimate protection, selecting the right carrier becomes even more critical. Discover the best enclosed car shipping companies that specialize in premium vehicle protection and white-glove service.

How Professional Auto Transport Companies Ensure Vehicle Protection

Reputable auto transporters implement comprehensive protection protocols that address every aspect of vehicle safety during shipping:

  • Certified Driver Network: Professional carriers employ experienced drivers who undergo regular training, background checks, and safety certification programs. Drivers receive specific training on proper loading techniques, vehicle handling procedures, and emergency response protocols.
  • Advanced Tie-Down Systems: Modern carriers use specialized restraint systems designed for different vehicle types, including adjustable wheel straps, over-the-wheel ties, and frame-mounted securing points. These systems distribute securing forces properly to prevent vehicle movement without causing damage.
  • Regular Vehicle Inspections: Responsible auto transport companies conduct thorough inspections at multiple points during transport, documenting vehicle condition at pickup, during loading, and upon delivery. These inspections identify any changes in vehicle condition and ensure proper securing throughout the journey.
  • Equipment Maintenance Programs: Reputable carriers maintain rigorous maintenance schedules for all transport equipment, including regular inspections of trailers, tie-down systems, hydraulic components, and safety equipment. This preventive approach minimizes equipment-related risks during transport.
  • Communication Protocols: Reliable auto shipping companies maintain continuous communication systems between drivers, dispatch centers, and customers, providing regular updates on shipment progress and immediate notification of any issues or delays.

Explore what matters when choosing car carriers to ensure you’re prioritizing the right factors when selecting your transport provider.

Insurance Coverage Options for Vehicle Shipping

Comprehensive insurance protection provides financial security and peace of mind throughout the vehicle shipping process:

  • Standard Carrier Liability: All professional carriers maintain minimum liability coverage as required by federal regulations, typically ranging from $75,000 to $1,000,000 per vehicle. This coverage protects against damages caused by carrier negligence during transport operations.
  • Comprehensive Cargo Insurance: Enhanced coverage options that protect against a broader range of potential damages, including weather-related damage, theft, vandalism, and loading/unloading incidents. Coverage limits can be adjusted based on vehicle value and specific protection needs.
  • Gap Insurance Protection: Specialized coverage that protects the difference between your vehicle’s actual value and any remaining loan balance in the event of total loss during transport. This protection is particularly important for newer vehicles or those with significant financing obligations.
  • Personal Auto Insurance Integration: Many personal auto insurance policies provide some level of coverage during professional transport, though coverage terms and limitations vary significantly between insurers. Coordination between transport insurance and personal policies can provide comprehensive protection.

Pre-Shipping Vehicle Preparation and Documentation

Essential Vehicle Inspection and Photography Guidelines

Thorough documentation of your vehicle’s condition before shipping provides crucial protection and evidence for potential insurance claims:

  • Comprehensive Exterior Photography: Take detailed, high-resolution photographs from multiple angles, including front, rear, both sides, and diagonal views. Capture close-up images of any existing damage, scratches, dents, or other imperfections. Ensure photographs are well-lit and clearly show all vehicle surfaces.
  • Interior Condition Documentation: Photograph the interior, including dashboard, seats, door panels, and any valuable accessories or modifications. Document the odometer reading and any aftermarket installations or custom features that require special attention during transport.
  • Undercarriage and Engine Compartment: When possible, document the condition of visible undercarriage components and engine compartment, particularly for classic or modified vehicles. This documentation helps identify any damage that may occur during loading or transport operations.
  • Detailed Written Inspection: Create a written inventory of existing damage, noting location, size, and severity of any imperfections. Include descriptions of vehicle modifications, aftermarket accessories, or any mechanical issues that drivers should be aware of during transport.
  • Timestamped Documentation: Ensure all photographs and written documentation include dates and times to establish a clear timeline of vehicle condition. This timestamping provides important evidence for insurance purposes and helps verify the sequence of any damage discoveries.

Removing Personal Items and Preparing Your Car for Transport

Proper vehicle preparation ensures safe transport while protecting both your belongings and the carrier’s equipment:

  • Remove Personal Belongings: Remove all personal items from the vehicle, including clothing, electronics, documents, and any loose objects that could shift during transport. Most carriers prohibit personal items for liability reasons, and remaining items are typically not covered by transport insurance.
  • Maintain Proper Fuel Levels: Keep approximately one-quarter tank of fuel, providing sufficient gas for loading and unloading operations without adding unnecessary weight. Excessive fuel increases transport weight and may pose safety risks during loading procedures.
  • Mechanical Preparation: Ensure your vehicle is in good working condition with proper fluid levels, adequate tire pressure, and a fully charged battery. Address any mechanical issues that could affect loading or unloading operations, and inform the carrier of any special starting or operational procedures.
  • Deactivate Alarm Systems: Disable all alarm systems, anti-theft devices, and automatic features that could activate during transport. Provide detailed instructions for any systems that cannot be completely disabled, including remote control procedures if activation occurs.
  • Removable Accessories: Remove or secure any loose or aftermarket accessories, including spoilers, antennas, bike racks, or custom mirrors. These items may be damaged during transport or interfere with proper vehicle securing procedures.

Required Documentation and Paperwork for Safe Shipping

Proper documentation ensures smooth transport operations and provides necessary legal protection throughout the shipping process:

  • Vehicle Ownership Documentation: Provide clear proof of ownership, including vehicle title, registration, or bill of sale for recently purchased vehicles. Ensure all documentation matches the vehicle identification number and your personal identification.
  • Photo Identification: Present valid government-issued photo identification that matches the name on vehicle ownership documents. This verification prevents unauthorized vehicle releases and ensures proper chain of custody throughout transport.
  • Special Instructions Documentation: Prepare written instructions for any special handling requirements, including starting procedures, alarm deactivation methods, or mechanical considerations. Clear documentation prevents misunderstandings and ensures proper vehicle handling.
  • Emergency Contact Information: Provide multiple contact methods for both pickup and delivery locations, including backup contacts who can receive the vehicle if you’re unavailable. Include specific instructions for delivery location access and any scheduling restrictions.
  • Insurance Information: Maintain copies of both your personal auto insurance policy and transport insurance documentation. Understanding coverage details and claim procedures before auto shipping begins helps expedite any necessary insurance processes.

Choosing a Reliable and Secure Auto Transport Company

Verifying DOT Numbers, Licensing, and Company Credentials

Proper licensing and regulatory compliance are the foundation of legitimate auto transport operations, and verifying these credentials protects you from unlicensed or fraudulent carriers. Every legitimate auto transport company operating in interstate commerce must maintain a valid Department of Transportation (DOT) number issued by the Federal Motor Carrier Safety Administration. This DOT number provides access to the company’s safety record, insurance status, and operational authority through the FMCSA’s online database. Companies with clean safety records, proper insurance levels, and current licensing demonstrate their commitment to professional operations and regulatory compliance.

Motor Carrier numbers and operating authorities indicate the specific types of transport services a company is authorized to provide. Verifying that your chosen carrier holds the appropriate authority for vehicle transport ensures they operate legally and maintain proper insurance coverage for your specific shipping needs. Professional associations and industry certifications provide additional indicators of company legitimacy and commitment to industry standards, demonstrating a company’s commitment to professional excellence beyond basic regulatory requirements.

Reading Reviews and Evaluating Transport Company Reputation

Customer reviews and testimonials provide valuable insights into a company’s actual performance and service quality, revealing patterns of service excellence or recurring problems that may not be apparent from company marketing materials. Comprehensive review analysis involves examining feedback across multiple platforms, including Google Reviews, Better Business Bureau ratings, and industry-specific review sites. Look for patterns in customer feedback, paying particular attention to comments about vehicle condition upon delivery, communication quality, adherence to pickup and delivery schedules, and claim resolution procedures.

Negative reviews require careful analysis to distinguish between isolated incidents and systemic problems. Pay attention to how companies respond to negative reviews. Professional responses and genuine efforts to resolve issues demonstrate a commitment to customer service and continuous improvement. Reputable companies often provide references upon request and maintain testimonials from satisfied customers, offering detailed insights into specific aspects of service delivery.

RoadRunner Auto Transport: Ship Your Vehicle with Peace of Mind

At RoadRunner Auto Transport, we understand that shipping your vehicle requires trust, expertise, and unwavering commitment to safety and security. With over 30 years of experience in nationwide vehicle transportation and more than 450,000 vehicles safely delivered, our comprehensive approach to auto shipping combines cutting-edge technology with time-tested professional practices to ensure your vehicle arrives safely at its destination.

Our extensive network of 25,000+ certified carriers undergoes rigorous screening and continuous monitoring to maintain the highest standards of safety, professionalism, and service quality. We provide real-time GPS tracking, comprehensive insurance coverage options, and friendly customer support to keep you informed and confident throughout your vehicle’s journey. From our secure online booking system to our detailed vehicle inspection processes, every aspect of our service is designed to maximize safety and minimize risk.

Whether you need open carrier transport for your daily driver, enclosed transport for your luxury vehicle, or specialized handling for unique transportation requirements, our team of experienced professionals provides personalized service tailored to your needs. Our commitment to transparency means no hidden fees, no upfront deposits, and clear communication throughout the entire process.

Ready to experience the peace of mind that comes with professional vehicle transport? Use our instant car shipping calculator to receive a free quote and discover how easy and affordable safe vehicle shipping can be.

FAQ

What should I look for when choosing a car shipping company for maximum safety and security?

Verify the company’s DOT number and licensing through the FMCSA database and ensure they maintain proper insurance coverage and a clean safety record. Look for auto shipping companies with extensive experience, positive customer reviews across multiple platforms, and transparent pricing with detailed contracts that clearly outline safety procedures, insurance coverage, and service guarantees.

How can I protect my vehicle from damage during shipping?

Thoroughly document your vehicle’s condition with detailed photographs from multiple angles before shipping, remove all personal items, maintain proper fuel levels, and choose the appropriate transport method for your vehicle’s value and protection needs. Work with a reputable carrier that uses proper tie-down equipment and follows professional loading and securing procedures.

What insurance coverage do I need for car shipping safety?

Ensure your chosen carrier maintains adequate liability coverage that meets or exceeds your vehicle’s value, and consider supplemental insurance for high-value vehicles. Verify coverage details, understand claim procedures, and maintain documentation of your vehicle’s pre-shipping condition to support any potential insurance claims.

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1Shipment Details

Top Car Shipping Safety and Security Tips

Posted on 06/23/2025

When you need to ship your vehicle, ensuring its safety and security throughout the journey is paramount. Whether you’re relocating for work, purchasing a car from an out-of-state dealer, or moving your classic vehicle to seasonal storage, taking the right safety measures will protect your valuable investment and provide peace of mind during the delivery process. From selecting the right transport method to properly preparing your vehicle and choosing a reputable carrier, implementing comprehensive safety protocols ensures your car arrives at its destination in the same condition it left.

Learn about how to find a reliable car carrier company near you to ensure you’re working with professionals who understand your auto transport needs.

Auto Transport Security Fundamentals

Safe vehicle shipping begins with the comprehensive security measures that protect your car throughout the transportation process. Professional auto shipping operates on multiple layers of protection, combining physical security protocols, regulatory compliance, and advanced tracking systems to safeguard vehicles from pickup to delivery.

Types of Car Shipping Services and Their Safety Features

Understanding the different shipping methods available helps you select the option that best balances protection, cost, and convenience for your specific vehicle and circumstances:

  • Open Transport: The most common and economical shipping method, featuring multi-level trailers that transport 8-10 vehicles simultaneously. Professional carriers use specialized tie-down systems and protective covers when necessary. This method includes regular vehicle inspections during transport and is suitable for most standard vehicles.
  • Enclosed Transport: Premium shipping option providing complete protection from weather, road debris, and external elements. Enclosed trailers typically transport 4-6 vehicles in a fully covered environment with climate control capabilities. Features include hydraulic lift gates for low-clearance vehicles, soft tie-down systems to prevent surface damage, and enhanced security measures.
  • Single Car Transport: Exclusive shipping service dedicating an entire trailer to your vehicle, providing maximum security and attention. This method eliminates potential damage from other vehicles and offers flexible scheduling with direct routing to minimize transport time.
  • Door-to-Door Service: Convenient pickup and delivery directly at specified locations, reducing vehicle exposure and handling. Professional carriers coordinate access logistics and provide secure loading and unloading procedures at pickup and delivery points.

When your vehicle requires the ultimate protection, selecting the right carrier becomes even more critical. Discover the best enclosed car shipping companies that specialize in premium vehicle protection and white-glove service.

How Professional Auto Transport Companies Ensure Vehicle Protection

Reputable auto transporters implement comprehensive protection protocols that address every aspect of vehicle safety during shipping:

  • Certified Driver Network: Professional carriers employ experienced drivers who undergo regular training, background checks, and safety certification programs. Drivers receive specific training on proper loading techniques, vehicle handling procedures, and emergency response protocols.
  • Advanced Tie-Down Systems: Modern carriers use specialized restraint systems designed for different vehicle types, including adjustable wheel straps, over-the-wheel ties, and frame-mounted securing points. These systems distribute securing forces properly to prevent vehicle movement without causing damage.
  • Regular Vehicle Inspections: Responsible auto transport companies conduct thorough inspections at multiple points during transport, documenting vehicle condition at pickup, during loading, and upon delivery. These inspections identify any changes in vehicle condition and ensure proper securing throughout the journey.
  • Equipment Maintenance Programs: Reputable carriers maintain rigorous maintenance schedules for all transport equipment, including regular inspections of trailers, tie-down systems, hydraulic components, and safety equipment. This preventive approach minimizes equipment-related risks during transport.
  • Communication Protocols: Reliable auto shipping companies maintain continuous communication systems between drivers, dispatch centers, and customers, providing regular updates on shipment progress and immediate notification of any issues or delays.

Explore what matters when choosing car carriers to ensure you’re prioritizing the right factors when selecting your transport provider.

Insurance Coverage Options for Vehicle Shipping

Comprehensive insurance protection provides financial security and peace of mind throughout the vehicle shipping process:

  • Standard Carrier Liability: All professional carriers maintain minimum liability coverage as required by federal regulations, typically ranging from $75,000 to $1,000,000 per vehicle. This coverage protects against damages caused by carrier negligence during transport operations.
  • Comprehensive Cargo Insurance: Enhanced coverage options that protect against a broader range of potential damages, including weather-related damage, theft, vandalism, and loading/unloading incidents. Coverage limits can be adjusted based on vehicle value and specific protection needs.
  • Gap Insurance Protection: Specialized coverage that protects the difference between your vehicle’s actual value and any remaining loan balance in the event of total loss during transport. This protection is particularly important for newer vehicles or those with significant financing obligations.
  • Personal Auto Insurance Integration: Many personal auto insurance policies provide some level of coverage during professional transport, though coverage terms and limitations vary significantly between insurers. Coordination between transport insurance and personal policies can provide comprehensive protection.

Pre-Shipping Vehicle Preparation and Documentation

Essential Vehicle Inspection and Photography Guidelines

Thorough documentation of your vehicle’s condition before shipping provides crucial protection and evidence for potential insurance claims:

  • Comprehensive Exterior Photography: Take detailed, high-resolution photographs from multiple angles, including front, rear, both sides, and diagonal views. Capture close-up images of any existing damage, scratches, dents, or other imperfections. Ensure photographs are well-lit and clearly show all vehicle surfaces.
  • Interior Condition Documentation: Photograph the interior, including dashboard, seats, door panels, and any valuable accessories or modifications. Document the odometer reading and any aftermarket installations or custom features that require special attention during transport.
  • Undercarriage and Engine Compartment: When possible, document the condition of visible undercarriage components and engine compartment, particularly for classic or modified vehicles. This documentation helps identify any damage that may occur during loading or transport operations.
  • Detailed Written Inspection: Create a written inventory of existing damage, noting location, size, and severity of any imperfections. Include descriptions of vehicle modifications, aftermarket accessories, or any mechanical issues that drivers should be aware of during transport.
  • Timestamped Documentation: Ensure all photographs and written documentation include dates and times to establish a clear timeline of vehicle condition. This timestamping provides important evidence for insurance purposes and helps verify the sequence of any damage discoveries.

Removing Personal Items and Preparing Your Car for Transport

Proper vehicle preparation ensures safe transport while protecting both your belongings and the carrier’s equipment:

  • Remove Personal Belongings: Remove all personal items from the vehicle, including clothing, electronics, documents, and any loose objects that could shift during transport. Most carriers prohibit personal items for liability reasons, and remaining items are typically not covered by transport insurance.
  • Maintain Proper Fuel Levels: Keep approximately one-quarter tank of fuel, providing sufficient gas for loading and unloading operations without adding unnecessary weight. Excessive fuel increases transport weight and may pose safety risks during loading procedures.
  • Mechanical Preparation: Ensure your vehicle is in good working condition with proper fluid levels, adequate tire pressure, and a fully charged battery. Address any mechanical issues that could affect loading or unloading operations, and inform the carrier of any special starting or operational procedures.
  • Deactivate Alarm Systems: Disable all alarm systems, anti-theft devices, and automatic features that could activate during transport. Provide detailed instructions for any systems that cannot be completely disabled, including remote control procedures if activation occurs.
  • Removable Accessories: Remove or secure any loose or aftermarket accessories, including spoilers, antennas, bike racks, or custom mirrors. These items may be damaged during transport or interfere with proper vehicle securing procedures.

Required Documentation and Paperwork for Safe Shipping

Proper documentation ensures smooth transport operations and provides necessary legal protection throughout the shipping process:

  • Vehicle Ownership Documentation: Provide clear proof of ownership, including vehicle title, registration, or bill of sale for recently purchased vehicles. Ensure all documentation matches the vehicle identification number and your personal identification.
  • Photo Identification: Present valid government-issued photo identification that matches the name on vehicle ownership documents. This verification prevents unauthorized vehicle releases and ensures proper chain of custody throughout transport.
  • Special Instructions Documentation: Prepare written instructions for any special handling requirements, including starting procedures, alarm deactivation methods, or mechanical considerations. Clear documentation prevents misunderstandings and ensures proper vehicle handling.
  • Emergency Contact Information: Provide multiple contact methods for both pickup and delivery locations, including backup contacts who can receive the vehicle if you’re unavailable. Include specific instructions for delivery location access and any scheduling restrictions.
  • Insurance Information: Maintain copies of both your personal auto insurance policy and transport insurance documentation. Understanding coverage details and claim procedures before auto shipping begins helps expedite any necessary insurance processes.

Choosing a Reliable and Secure Auto Transport Company

Verifying DOT Numbers, Licensing, and Company Credentials

Proper licensing and regulatory compliance are the foundation of legitimate auto transport operations, and verifying these credentials protects you from unlicensed or fraudulent carriers. Every legitimate auto transport company operating in interstate commerce must maintain a valid Department of Transportation (DOT) number issued by the Federal Motor Carrier Safety Administration. This DOT number provides access to the company’s safety record, insurance status, and operational authority through the FMCSA’s online database. Companies with clean safety records, proper insurance levels, and current licensing demonstrate their commitment to professional operations and regulatory compliance.

Motor Carrier numbers and operating authorities indicate the specific types of transport services a company is authorized to provide. Verifying that your chosen carrier holds the appropriate authority for vehicle transport ensures they operate legally and maintain proper insurance coverage for your specific shipping needs. Professional associations and industry certifications provide additional indicators of company legitimacy and commitment to industry standards, demonstrating a company’s commitment to professional excellence beyond basic regulatory requirements.

Reading Reviews and Evaluating Transport Company Reputation

Customer reviews and testimonials provide valuable insights into a company’s actual performance and service quality, revealing patterns of service excellence or recurring problems that may not be apparent from company marketing materials. Comprehensive review analysis involves examining feedback across multiple platforms, including Google Reviews, Better Business Bureau ratings, and industry-specific review sites. Look for patterns in customer feedback, paying particular attention to comments about vehicle condition upon delivery, communication quality, adherence to pickup and delivery schedules, and claim resolution procedures.

Negative reviews require careful analysis to distinguish between isolated incidents and systemic problems. Pay attention to how companies respond to negative reviews. Professional responses and genuine efforts to resolve issues demonstrate a commitment to customer service and continuous improvement. Reputable companies often provide references upon request and maintain testimonials from satisfied customers, offering detailed insights into specific aspects of service delivery.

RoadRunner Auto Transport: Ship Your Vehicle with Peace of Mind

At RoadRunner Auto Transport, we understand that shipping your vehicle requires trust, expertise, and unwavering commitment to safety and security. With over 30 years of experience in nationwide vehicle transportation and more than 450,000 vehicles safely delivered, our comprehensive approach to auto shipping combines cutting-edge technology with time-tested professional practices to ensure your vehicle arrives safely at its destination.

Our extensive network of 25,000+ certified carriers undergoes rigorous screening and continuous monitoring to maintain the highest standards of safety, professionalism, and service quality. We provide real-time GPS tracking, comprehensive insurance coverage options, and friendly customer support to keep you informed and confident throughout your vehicle’s journey. From our secure online booking system to our detailed vehicle inspection processes, every aspect of our service is designed to maximize safety and minimize risk.

Whether you need open carrier transport for your daily driver, enclosed transport for your luxury vehicle, or specialized handling for unique transportation requirements, our team of experienced professionals provides personalized service tailored to your needs. Our commitment to transparency means no hidden fees, no upfront deposits, and clear communication throughout the entire process.

Ready to experience the peace of mind that comes with professional vehicle transport? Use our instant car shipping calculator to receive a free quote and discover how easy and affordable safe vehicle shipping can be.

FAQ

What should I look for when choosing a car shipping company for maximum safety and security?

Verify the company’s DOT number and licensing through the FMCSA database and ensure they maintain proper insurance coverage and a clean safety record. Look for auto shipping companies with extensive experience, positive customer reviews across multiple platforms, and transparent pricing with detailed contracts that clearly outline safety procedures, insurance coverage, and service guarantees.

How can I protect my vehicle from damage during shipping?

Thoroughly document your vehicle’s condition with detailed photographs from multiple angles before shipping, remove all personal items, maintain proper fuel levels, and choose the appropriate transport method for your vehicle’s value and protection needs. Work with a reputable carrier that uses proper tie-down equipment and follows professional loading and securing procedures.

What insurance coverage do I need for car shipping safety?

Ensure your chosen carrier maintains adequate liability coverage that meets or exceeds your vehicle’s value, and consider supplemental insurance for high-value vehicles. Verify coverage details, understand claim procedures, and maintain documentation of your vehicle’s pre-shipping condition to support any potential insurance claims.

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Miami, FL

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Austin, TX

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"RoadRunner gave us a fair price and was able to pick up when we needed. Very professional from start to finish."

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Brooklyn, NY

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"From the time of quote to the pick up of my vehicle and the delivery there was a very good communication."

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Oakland, CA

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.