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Contact Us

Contact Us

Get in touch with a RoadRunner Auto Transport representative

Phone / Fax

Main Phone(888) 777-2123

Quotes & Bookings(888) 422-7584

Customer Support(516) 605-2664

Fax(877) 668-0120

Hours of Operation ( EST )

Monday - Friday9:00 AM - 10:00 PM

Saturday10:00 AM - 5:00 PM

SundayClosed

Instant Car Shipping Quote

Calculate your car shipping rate in 3 easy steps!

1Origin & Destination
2Vehicle Details
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3Shipment Details
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Secure car shipping quote

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Phone / Fax

Main Phone(888) 777-2123

Quotes & Bookings(888) 422-7584

Customer Support(516) 605-2664

Fax(877) 668-0120

Hours of Operation ( EST )

Monday - Friday9:00 AM - 10:00 PM

Saturday10:00 AM - 5:00 PM

SundayClosed

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

Yes, you can pay the full transport cost via credit card. If you want to pay in full online, you can do so at the time of booking either online or by phone with a shipping agent. With this option, you can make a convenient, one-time payment with a credit or debit card. You also have the option of paying a deposit with your credit card and then paying the rest of your remining balance with cash upon delivery.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

Yes, the city and zip code will suffice until your exact pickup or delivery location is known.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.