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Contact Us

Contact Us

Get in touch with a RoadRunner Auto Transport representative

Phone / Fax / Email

Main Phone(888) 777-2123

Quotes & Bookings(888) 422-7584

Customer Support(877) 265-8556

Fax(877) 668-0120

Emailinfo@roadrunnerautotransport.com

Hours of Operation ( EST )

Monday - Friday9:00 AM - 10:00 PM

Saturday10:00 AM - 5:00 PM

SundayClosed

Instant Car Shipping Quote

Calculate your car shipping rate in 3 easy steps!

1Origin & Destination
2Vehicle Details
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3Shipment Details
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Secure car shipping quote

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Phone / Fax / Email

Main Phone(888) 777-2123

Quotes & Bookings(888) 422-7584

Customer Support(877) 265-8556

Fax(877) 668-0120

Emailinfo@roadrunnerautotransport.com

Hours of Operation ( EST )

Monday - Friday9:00 AM - 10:00 PM

Saturday10:00 AM - 5:00 PM

SundayClosed

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle shipping process.


Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment.

No, we just need the vehicle and keys.

Yes, many of our business clients require service from salvage auctions and other types of auto auctions. Each auction will have different requirements to release a vehicle and we'll get all the necessary details from you at the time of booking. Please make sure the vehicle is fully paid and ready for release from the auction. Also be aware that if a vehicle is booked as operable but it turns out the vehicle is inoperable there will be additional cost and the original transporter may not be able to accommodate an inoperable vehicle.

Open transport is the most common car shipping method. There are two types of open-air transporters. Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter more local moves. There is broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed shipping methods when shipping classic, luxury or exotic vehicles. Enclosed transporters guarantee maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since there is limited carrier availability.

Yes, the city and zip code will suffice until your exact pickup or delivery location is known.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.