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Contact Us

Contact Us

Get in touch with a RoadRunner Auto Transport representative

Phone / Fax

Main Phone(888) 777-2123

Quotes & Bookings(888) 422-7584

Customer Support(516) 605-2664

Fax(877) 668-0120

Hours of Operation ( EST )

Monday - Friday9:00 AM - 10:00 PM

Saturday10:00 AM - 5:00 PM

SundayClosed

Instant Car Shipping Quote

Calculate your car shipping rate in 3 easy steps!

1Origin & Destination
2Vehicle Details
Add another vehicle
3Shipment Details
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Secure car shipping quote

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Phone / Fax

Main Phone(888) 777-2123

Quotes & Bookings(888) 422-7584

Customer Support(516) 605-2664

Fax(877) 668-0120

Hours of Operation ( EST )

Monday - Friday9:00 AM - 10:00 PM

Saturday10:00 AM - 5:00 PM

SundayClosed

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

Yes, we can ship vehicles of any size through our advanced network of specialized carriers nationwide. Call for a specialized rate quote based on the dimensions of the oversized vehicle you would like to ship. Our online quote calculator will not be able to generate a quote for you because pricing via the calculator is based only on standard and unmodified vehicle sizes and specifications.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport