Question 1

Can I ship a modified or oversized vehicle?

Accepted Answer

Yes, we can ship vehicles of any size through our advanced network of specialized carriers nationwide. Call for a specialized rate quote based on the dimensions of the oversized vehicle you would like to ship. Our online quote calculator will not be able to generate a quote for you because pricing via the calculator is based only on standard and unmodified vehicle sizes and specifications.

Question 2

Can I ship a vehicle with low ground clearance?

Accepted Answer

Yes, however any vehicle with clearance lower than 4 inches will likely need to be shipped on an enclosed trailer with a lift gate. Low-clearance vehicles simply cannot be driven onto an open trailer because the car would risk bottoming out while being loaded onto the carrier.

Question 3

What types of vehicles do you ship?

Accepted Answer

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

Question 4

What is top load service?

Accepted Answer

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Question 5

What is the Bill of Lading and what exactly does it have to do with my shipment?

Accepted Answer

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Question 6

Can I place an order if I don’t know the exact address?

Accepted Answer

Yes, the city and zip code will suffice until your exact pickup or delivery location is known.

Question 7

Is my vehicle insured during transport?

Accepted Answer

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

Existing Customer?

Contact Us

Get in touch with a RoadRunner Auto Transport representative

Phone / Fax

Hours of Operation ( EST )

Instant Car Shipping Quote

Phone / Fax

Hours of Operation ( EST )

Frequently Asked Questions

Still have questions about shipping a car?

How It Works

Our Advantage

Transport Services