Question 1

What is the difference between open and enclosed transport?

Accepted Answer

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

Question 2

Can I place an order if I don’t know the exact address?

Accepted Answer

Yes, the city and zip code will suffice until your exact pickup or delivery location is known.

Question 3

What methods of car shipping services do you offer?

Accepted Answer

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Question 4

Does someone have to be present for pick up and delivery?

Accepted Answer

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

Question 5

What is top load service?

Accepted Answer

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Question 6

Can I ship a vehicle with low ground clearance?

Accepted Answer

Yes, however any vehicle with clearance lower than 4 inches will likely need to be shipped on an enclosed trailer with a lift gate. Low-clearance vehicles simply cannot be driven onto an open trailer because the car would risk bottoming out while being loaded onto the carrier.

Question 7

How do I pay for my auto shipping?

Accepted Answer

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

How to Ship a Car: Step By Step Guide

Step 1

Instant Car Shipping Quote

Secure Online Shipment Reservation

Step 2

Vehicle Pick Up

Online Shipment Tracking

Step 3

Vehicle Delivery

That's it! That's all there is to it!

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