Customer Reviews

How to Ship a Car: Step By Step Guide

RoadRunner makes shipping your car as easy as 1-2-3!

Start
Finish

Step 1

Instant Car Shipping Quote

Begin by getting an instant quote from our online car shipping cost calculator, or by speaking with a car shipping specialist at (888) 777-2123.

Secure Online Shipment Reservation

Schedule a convenient time for pickup via our secure online booking form or by phone with a shipping agent.

how it works step one
how it works step two

Step 2

Vehicle Pick Up

Your shipment will be assigned to the carrier that can best accommodate your route and timeframe. On the day of pickup, your vehicle will be safely loaded and will begin heading to the destination.

Online Shipment Tracking

Track the status of your shipment and get priority support from a live shipping agent with our online transport tracker.

Step 3

Vehicle Delivery

Upon arrival at the destination, your vehicle will be safely offloaded. A final inspection is completed and the driver hands over the keys.

That's it! That's all there is to it!

Join the hundreds of thousands of customers that trusted RoadRunner Auto Transport with the safe delivery of their vehicles.

how it works step three

"The driver was professional and courteous. Very pleased with my entire experience with RoadRunner Auto Transport."

Sally D.

Atlanta, GA

5 stars
google reviews

"This is our 3rd time shipping with RoadRunner and we've had nothing but good experiences - Thank you RoadRunner!"

Charles K.

San Antonio, TX

5 stars
shopper approved reviews

"RoadRunner gave us a fair price and was able to pick up when we needed. Very professional from start to finish."

Sean T.

Brooklyn, NY

5 stars
transport reviews

"From the time of quote to the pick up of my vehicle and the delivery there was a very good communication."

Andres M.

Oakland, CA

5 stars
better business bureau reviews
ready to ship

Ready to Get Started?

Calculate your instant car shipping cost and view carrier availability in your area.

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.