Customer Reviews

How to Ship a Car: Step By Step Guide

RoadRunner makes shipping your car as easy as 1-2-3!

Start
Finish

Step 1

Instant Car Shipping Quote

Begin by getting an instant quote from our online car shipping cost calculator, or by speaking with a car shipping specialist at (888) 777-2123.

Secure Online Shipment Reservation

Schedule a convenient time for pickup via our secure online booking form or by phone with a shipping agent.

how it works step one
how it works step two

Step 2

Vehicle Pick Up

Your shipment will be assigned to the carrier that can best accommodate your route and timeframe. On the day of pickup, your vehicle will be safely loaded and will begin heading to the destination.

Online Shipment Tracking

Track the status of your shipment and get priority support from a live shipping agent with our online transport tracker.

Step 3

Vehicle Delivery

Upon arrival at the destination, your vehicle will be safely offloaded. A final inspection is completed and the driver hands over the keys.

That's it! That's all there is to it!

Join the hundreds of thousands of customers that trusted RoadRunner Auto Transport with the safe delivery of their vehicles.

how it works step three

"Save time looking and just call Roadrunner Auto Transport - they truly helped make my move easier!"

Trish A.

Miami, FL

5 stars
google reviews

"Super professional and helpful from the very first call. Easy to book online and the rate was better than I expected."

Steven F.

Austin, TX

5 stars
shopper approved reviews

"RoadRunner gave us a fair price and was able to pick up when we needed. Very professional from start to finish."

Sean T.

Brooklyn, NY

5 stars
transport reviews

"My car arrived in mint condition. The service was great and the personnel very courteous. Great job guys!"

Victor B.

Fresno, CA

5 stars
better business bureau reviews
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Ready to Get Started?

Calculate your instant car shipping cost and view carrier availability in your area.

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

We will need the address for the locations that your vehicle will be picked up from and delivered to, along with the name and phone number of the contact person at each location. We will also need the date that your vehicle will be ready and the year, make, and model of the vehicle(s) that will be transported.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.