Customer Reviews

How to Ship a Car: Step By Step Guide

RoadRunner makes shipping your car as easy as 1-2-3!

Start
Finish

Step 1

Instant Car Shipping Quote

Begin by getting an instant quote from our online car shipping cost calculator, or by speaking with a car shipping specialist at (888) 777-2123.

Secure Online Shipment Reservation

Schedule a convenient time for pickup via our secure online booking form or by phone with a shipping agent.

how it works step one
how it works step two

Step 2

Vehicle Pick Up

Your shipment will be assigned to the carrier that can best accommodate your route and timeframe. On the day of pickup, your vehicle will be safely loaded and will begin heading to the destination.

Online Shipment Tracking

Track the status of your shipment and get priority support from a live shipping agent with our online transport tracker.

Step 3

Vehicle Delivery

Upon arrival at the destination, your vehicle will be safely offloaded. A final inspection is completed and the driver hands over the keys.

That's it! That's all there is to it!

Join the hundreds of thousands of customers that trusted RoadRunner Auto Transport with the safe delivery of their vehicles.

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"5 star service! I would recommend RoadRunner to anyone looking for professional shipping service at a fair price."

Ian C.

Jacksonville, FL

5 stars
google reviews

"Super professional and helpful from the very first call. Easy to book online and the rate was better than I expected."

Steven F.

Austin, TX

5 stars
shopper approved reviews

"Out of all the car shipping companies we spoke with, RoadRunner was the most professional and knowledgable."

Corey L.

Boston, MA

5 stars
transport reviews

"From the time of quote to the pick up of my vehicle and the delivery there was a very good communication."

Andres M.

Oakland, CA

5 stars
better business bureau reviews
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Ready to Get Started?

Calculate your instant car shipping cost and view carrier availability in your area.

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

Yes, the city and zip code will suffice until your exact pickup or delivery location is known.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.