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The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

Yes, you can pay the full transport cost via credit card. If you want to pay in full online, you can do so at the time of booking either online or by phone with a shipping agent. With this option, you can make a convenient, one-time payment with a credit or debit card. You also have the option of paying a deposit with your credit card and then paying the rest of your remining balance with cash upon delivery.

Yes, many of our business clients require service from salvage auctions and other types of auto auctions. Each auction will have different requirements to release a vehicle and we'll get all the necessary details from you at the time of booking. Please make sure the vehicle is fully paid and ready for release from the auction. Also be aware that if a vehicle is booked as operable but it turns out the vehicle is inoperable there will be additional cost and the original transporter may not be able to accommodate an inoperable vehicle.

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.