Customer Reviews

How Technology is Transforming Auto Shipping

Posted on 04/30/2025

The vehicle transportation industry is experiencing a technological evolution that’s reshaping how cars are shipped nationwide and globally. From GPS tracking and enhanced safety measures to advanced loading equipment and alternative fuel solutions, technology is making the car shipping process faster, safer, and more efficient. These innovations streamline operations for transport companies while enhancing the customer experience through improved communication and transparency. As digital transformation accelerates, customers now enjoy unprecedented visibility into their vehicle’s journey from pickup to delivery, making what was once an opaque process into a transparent, customer-centered experience.

Digital Solutions Transforming the Car Transport Logistics Industry

The digital revolution has fundamentally changed how car shipping companies operate and interact with customers. By implementing sophisticated software solutions, the car transport industry has moved beyond paper-based systems to create streamlined, efficient processes. Today’s auto logistics car transport service providers leverage these digital tools to coordinate complex shipments with unprecedented precision.

Real-Time Tracking and GPS Technology

GPS technology enables real-time tracking throughout the entire car transport process. Modern tracking systems provide continuous updates on vehicle location, estimated arrival times, and potential delays. Customers can now monitor their vehicle’s journey through secure online portals, eliminating the uncertainty that was once an inevitable part of auto shipping.

GPS tracking has also optimized routing, allowing carriers to avoid traffic, construction zones, and adverse weather. This technology speeds up deliveries while reducing fuel consumption and minimizing accident risks. The data collected helps car transport logistics companies identify inefficiencies and improve operations, resulting in better service at competitive rates.

Customer Portals and Digital Interfaces

Online customer portals have improved the way customers interact with auto shipping companies. These comprehensive digital platforms enable customers to manage their entire shipping experience through a single interface. From requesting quotes and booking shipments to uploading necessary documentation and tracking vehicles, these secure web-based systems have turned a complex, phone-based process into a streamlined, transparent experience.

Modern transport management portals feature intuitive dashboards that display all essential shipment information at a glance, including pickup dates, estimated delivery times, and current vehicle location. These systems incorporate integrated communication tools for direct messaging with transport coordinators. Many advanced portals now include interactive maps showing real-time vehicle location and detailed carrier information, giving customers unprecedented visibility into their shipment’s progress. This level of digital accessibility and control has significantly improved customer satisfaction and established online portals as an essential component of quality service in the competitive auto transport industry.

Automated Dispatch Systems

Automated dispatch systems enhance car transport logistics by optimizing carrier assignments, route planning, and load management. These systems analyze vehicle specifications, carrier availability, distance, traffic patterns, and delivery deadlines to match shipments with the most suitable carriers. Automation reduces empty miles, maximizes efficiency, and ensures timely service.

Integration with tracking systems and customer portals creates a seamless operational ecosystem that minimizes errors and improves service quality. The data generated helps identify trends, forecast demand, and inform business decisions, resulting in a more efficient and cost-effective shipping process that benefits both companies and customers.

Advanced Vehicle Transportation Equipment and Methods

While digital solutions have changed the administrative aspects of auto shipping, equally important innovations have occurred in physical transportation equipment. These advancements enhance vehicle protection, improve loading processes, and reduce environmental impact while maintaining high safety standards.

Enclosed Auto Transport Technology

Enclosed car transport technology has advanced significantly to meet the demand for premium shipping services for luxury, exotic, and classic cars. Modern enclosed carriers feature climate control systems that maintain optimal temperature and humidity levels to protect valuable vehicles from the elements. Advanced suspension systems minimize vibration during transit, preventing damage to delicate components.

The latest enclosed trailers employ hydraulic lift gates and specialized ramps for safe loading of low-clearance vehicles without risking undercarriage damage. Many premium carriers include advanced security systems with GPS tracking, video surveillance, and even biometric access controls. These improvements make enclosed transport a comprehensive premium service for high-value vehicles.

Smart Loading/Unloading Systems

Smart systems combine hydraulic technologies with computer-controlled precision to modernize vehicle loading and unloading. These systems use adjustable skids, specialized ramps, and multi-angle platforms to accommodate vehicles of various sizes and ground clearances. By optimizing the loading angle, these systems significantly reduce damage risk during what was traditionally the most hazardous phase of auto transport.

Advanced carriers now feature automated loading systems that use sensors to measure vehicle dimensions and adjust equipment accordingly. These automated systems determine ideal weight distribution and secure positioning to prevent shifting during transit. This improves safety, reduces human error, and increases operational efficiency by shortening loading and unloading times.

Alternative Fuel Transport Trucks

The auto transport industry is increasingly adopting alternative fuel technologies to reduce environmental impact and operating costs. Trucks powered by compressed natural gas, biodiesel, and hydrogen fuel cells are becoming more common. These solutions significantly reduce carbon emissions while maintaining the power necessary for long-distance operations.

Many companies are also implementing aerodynamic trailer modifications that significantly improve fuel efficiency. Advanced engine technologies, including idle reduction systems and hybrid powertrains, further reduce consumption and emissions. These innovations and sustainable practices help companies comply with emissions regulations while appealing to environmentally conscious customers.

The Future of Vehicle Transport

The auto logistics car transport industry is poised for even more dramatic technological transformations. Autonomous vehicles, electric powertrains, and artificial intelligence are set to revolutionize vehicle shipping, creating opportunities for greater efficiency, enhanced safety, and reduced environmental impact.

Autonomous Transport Trucks

Autonomous driving technology promises to bring auto transport into the future by enabling self-driving trucks that operate continuously without human limitations. These systems use advanced sensors, cameras, radar, and lidar to navigate roads safely. By eliminating mandatory driver rest periods, autonomous trucks could operate 24/7, significantly reducing delivery times and increasing capacity.

This technology also enhances safety by reducing human error, a leading cause of transportation accidents. Advanced collision avoidance systems, lane-keeping assistance, and adaptive cruise control are already being implemented as stepping stones toward full autonomy. While fully self-driving auto transport trucks aren’t yet widely deployed, partial autonomy features are already improving safety and efficiency today.

Electric and Hybrid Transport Solutions

The transition to electric and hybrid powertrains represents a significant technological shift in auto transport. Electric trucks offer dramatically reduced operating costs and zero emissions, addressing both economic and environmental concerns. As battery technology improves and charging infrastructure expands, electric transport for long-haul shipping becomes increasingly feasible.

Hybrid solutions combine conventional engines with electric motors, providing many benefits of electric power while overcoming current range limitations. These systems effectively reduce emissions during loading operations and in congested areas. As technology matures and costs decrease, we can expect widespread adoption of electric and hybrid solutions throughout the industry.

AI and Machine Learning Applications

Artificial intelligence and machine learning are transforming car shipping by optimizing operations and enhancing decision-making. These technologies analyze vast data sets to identify patterns, predict maintenance needs, optimize routes, and forecast demand with unprecedented accuracy. By processing information about weather, traffic, carrier performance, and customer preferences, AI systems improve efficiency and service quality.

Machine learning also enhances pricing models, ensuring accurate and competitive quotes while maintaining profitability. AI-powered damage detection systems can automatically document pre-existing vehicle damage during inspection, providing objective records and reducing disputes. As these technologies evolve, they will increasingly shape the future of auto transport.

How RoadRunner is Leading the Way in Auto Transport Innovation

At RoadRunner Auto Transport, we’re at the forefront of implementing these technological advancements to provide the safest, most efficient auto shipping experience possible. Our transportation management system integrates real-time GPS tracking, automated dispatch, and a user-friendly customer portal that puts control at your fingertips.

With over 30 years of experience and a network of 25,000+ certified carriers nationwide, we combine cutting-edge technology with unparalleled expertise to deliver exceptional service. Our online tracking system allows you to monitor your vehicle’s journey 24/7, while our transport professionals leverage digital tools to ensure safe, on-time delivery.

Experience the future of auto transport today and use our instant car shipping calculator for a free quote.

FAQ

Will I be able to track my vehicle during shipping?

Yes, you’ll have access to real-time tracking throughout your vehicle’s journey. Modern auto shipping companies now use GPS technology that allows you to monitor your vehicle’s exact location through a secure online portal. This tracking system provides regular location updates, estimated arrival times, and notifications about your shipment’s progress, giving you complete peace of mind during the transport process.

How are transport companies using artificial intelligence?

While still in early stages of adoption, some leading auto transport companies are beginning to explore artificial intelligence applications. Early AI implementations are helping to analyze traffic patterns and weather data for more accurate delivery estimates, while some companies are testing more advanced applications for route planning and carrier matching. As AI technology continues to develop and become more accessible, expect to see broader implementation that could eventually lead to more precise pricing, proactive maintenance predictions, and increasingly optimized logistics planning.

Are electric auto transport trucks commercially viable yet?

While fully electric transport trucks are in early commercial deployment stages, their viability is improving with advances in battery technology, charging infrastructure, and government incentives. Major manufacturers are testing electric heavy-duty trucks with promising results for shorter hauls. Meanwhile, hybrid solutions and aerodynamic improvements are being widely adopted as the industry transitions toward a fully electric future.

Are self-driving trucks going to make car shipping cheaper and faster?

While fully autonomous transport trucks aren’t yet widely available, the technology is rapidly developing and will likely transform the industry over the next several years. As these systems become more common, there will likely be several benefits: potentially lower costs due to increased efficiency, faster delivery times without mandatory driver rest periods, and enhanced safety from reduced human error. For now, many carriers already use semi-autonomous features like adaptive cruise control and lane-keeping assistance to improve safety and efficiency.

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How Technology is Transforming Auto Shipping

Posted on 04/30/2025

The vehicle transportation industry is experiencing a technological evolution that’s reshaping how cars are shipped nationwide and globally. From GPS tracking and enhanced safety measures to advanced loading equipment and alternative fuel solutions, technology is making the car shipping process faster, safer, and more efficient. These innovations streamline operations for transport companies while enhancing the customer experience through improved communication and transparency. As digital transformation accelerates, customers now enjoy unprecedented visibility into their vehicle’s journey from pickup to delivery, making what was once an opaque process into a transparent, customer-centered experience.

Digital Solutions Transforming the Car Transport Logistics Industry

The digital revolution has fundamentally changed how car shipping companies operate and interact with customers. By implementing sophisticated software solutions, the car transport industry has moved beyond paper-based systems to create streamlined, efficient processes. Today’s auto logistics car transport service providers leverage these digital tools to coordinate complex shipments with unprecedented precision.

Real-Time Tracking and GPS Technology

GPS technology enables real-time tracking throughout the entire car transport process. Modern tracking systems provide continuous updates on vehicle location, estimated arrival times, and potential delays. Customers can now monitor their vehicle’s journey through secure online portals, eliminating the uncertainty that was once an inevitable part of auto shipping.

GPS tracking has also optimized routing, allowing carriers to avoid traffic, construction zones, and adverse weather. This technology speeds up deliveries while reducing fuel consumption and minimizing accident risks. The data collected helps car transport logistics companies identify inefficiencies and improve operations, resulting in better service at competitive rates.

Customer Portals and Digital Interfaces

Online customer portals have improved the way customers interact with auto shipping companies. These comprehensive digital platforms enable customers to manage their entire shipping experience through a single interface. From requesting quotes and booking shipments to uploading necessary documentation and tracking vehicles, these secure web-based systems have turned a complex, phone-based process into a streamlined, transparent experience.

Modern transport management portals feature intuitive dashboards that display all essential shipment information at a glance, including pickup dates, estimated delivery times, and current vehicle location. These systems incorporate integrated communication tools for direct messaging with transport coordinators. Many advanced portals now include interactive maps showing real-time vehicle location and detailed carrier information, giving customers unprecedented visibility into their shipment’s progress. This level of digital accessibility and control has significantly improved customer satisfaction and established online portals as an essential component of quality service in the competitive auto transport industry.

Automated Dispatch Systems

Automated dispatch systems enhance car transport logistics by optimizing carrier assignments, route planning, and load management. These systems analyze vehicle specifications, carrier availability, distance, traffic patterns, and delivery deadlines to match shipments with the most suitable carriers. Automation reduces empty miles, maximizes efficiency, and ensures timely service.

Integration with tracking systems and customer portals creates a seamless operational ecosystem that minimizes errors and improves service quality. The data generated helps identify trends, forecast demand, and inform business decisions, resulting in a more efficient and cost-effective shipping process that benefits both companies and customers.

Advanced Vehicle Transportation Equipment and Methods

While digital solutions have changed the administrative aspects of auto shipping, equally important innovations have occurred in physical transportation equipment. These advancements enhance vehicle protection, improve loading processes, and reduce environmental impact while maintaining high safety standards.

Enclosed Auto Transport Technology

Enclosed car transport technology has advanced significantly to meet the demand for premium shipping services for luxury, exotic, and classic cars. Modern enclosed carriers feature climate control systems that maintain optimal temperature and humidity levels to protect valuable vehicles from the elements. Advanced suspension systems minimize vibration during transit, preventing damage to delicate components.

The latest enclosed trailers employ hydraulic lift gates and specialized ramps for safe loading of low-clearance vehicles without risking undercarriage damage. Many premium carriers include advanced security systems with GPS tracking, video surveillance, and even biometric access controls. These improvements make enclosed transport a comprehensive premium service for high-value vehicles.

Smart Loading/Unloading Systems

Smart systems combine hydraulic technologies with computer-controlled precision to modernize vehicle loading and unloading. These systems use adjustable skids, specialized ramps, and multi-angle platforms to accommodate vehicles of various sizes and ground clearances. By optimizing the loading angle, these systems significantly reduce damage risk during what was traditionally the most hazardous phase of auto transport.

Advanced carriers now feature automated loading systems that use sensors to measure vehicle dimensions and adjust equipment accordingly. These automated systems determine ideal weight distribution and secure positioning to prevent shifting during transit. This improves safety, reduces human error, and increases operational efficiency by shortening loading and unloading times.

Alternative Fuel Transport Trucks

The auto transport industry is increasingly adopting alternative fuel technologies to reduce environmental impact and operating costs. Trucks powered by compressed natural gas, biodiesel, and hydrogen fuel cells are becoming more common. These solutions significantly reduce carbon emissions while maintaining the power necessary for long-distance operations.

Many companies are also implementing aerodynamic trailer modifications that significantly improve fuel efficiency. Advanced engine technologies, including idle reduction systems and hybrid powertrains, further reduce consumption and emissions. These innovations and sustainable practices help companies comply with emissions regulations while appealing to environmentally conscious customers.

The Future of Vehicle Transport

The auto logistics car transport industry is poised for even more dramatic technological transformations. Autonomous vehicles, electric powertrains, and artificial intelligence are set to revolutionize vehicle shipping, creating opportunities for greater efficiency, enhanced safety, and reduced environmental impact.

Autonomous Transport Trucks

Autonomous driving technology promises to bring auto transport into the future by enabling self-driving trucks that operate continuously without human limitations. These systems use advanced sensors, cameras, radar, and lidar to navigate roads safely. By eliminating mandatory driver rest periods, autonomous trucks could operate 24/7, significantly reducing delivery times and increasing capacity.

This technology also enhances safety by reducing human error, a leading cause of transportation accidents. Advanced collision avoidance systems, lane-keeping assistance, and adaptive cruise control are already being implemented as stepping stones toward full autonomy. While fully self-driving auto transport trucks aren’t yet widely deployed, partial autonomy features are already improving safety and efficiency today.

Electric and Hybrid Transport Solutions

The transition to electric and hybrid powertrains represents a significant technological shift in auto transport. Electric trucks offer dramatically reduced operating costs and zero emissions, addressing both economic and environmental concerns. As battery technology improves and charging infrastructure expands, electric transport for long-haul shipping becomes increasingly feasible.

Hybrid solutions combine conventional engines with electric motors, providing many benefits of electric power while overcoming current range limitations. These systems effectively reduce emissions during loading operations and in congested areas. As technology matures and costs decrease, we can expect widespread adoption of electric and hybrid solutions throughout the industry.

AI and Machine Learning Applications

Artificial intelligence and machine learning are transforming car shipping by optimizing operations and enhancing decision-making. These technologies analyze vast data sets to identify patterns, predict maintenance needs, optimize routes, and forecast demand with unprecedented accuracy. By processing information about weather, traffic, carrier performance, and customer preferences, AI systems improve efficiency and service quality.

Machine learning also enhances pricing models, ensuring accurate and competitive quotes while maintaining profitability. AI-powered damage detection systems can automatically document pre-existing vehicle damage during inspection, providing objective records and reducing disputes. As these technologies evolve, they will increasingly shape the future of auto transport.

How RoadRunner is Leading the Way in Auto Transport Innovation

At RoadRunner Auto Transport, we’re at the forefront of implementing these technological advancements to provide the safest, most efficient auto shipping experience possible. Our transportation management system integrates real-time GPS tracking, automated dispatch, and a user-friendly customer portal that puts control at your fingertips.

With over 30 years of experience and a network of 25,000+ certified carriers nationwide, we combine cutting-edge technology with unparalleled expertise to deliver exceptional service. Our online tracking system allows you to monitor your vehicle’s journey 24/7, while our transport professionals leverage digital tools to ensure safe, on-time delivery.

Experience the future of auto transport today and use our instant car shipping calculator for a free quote.

FAQ

Will I be able to track my vehicle during shipping?

Yes, you’ll have access to real-time tracking throughout your vehicle’s journey. Modern auto shipping companies now use GPS technology that allows you to monitor your vehicle’s exact location through a secure online portal. This tracking system provides regular location updates, estimated arrival times, and notifications about your shipment’s progress, giving you complete peace of mind during the transport process.

How are transport companies using artificial intelligence?

While still in early stages of adoption, some leading auto transport companies are beginning to explore artificial intelligence applications. Early AI implementations are helping to analyze traffic patterns and weather data for more accurate delivery estimates, while some companies are testing more advanced applications for route planning and carrier matching. As AI technology continues to develop and become more accessible, expect to see broader implementation that could eventually lead to more precise pricing, proactive maintenance predictions, and increasingly optimized logistics planning.

Are electric auto transport trucks commercially viable yet?

While fully electric transport trucks are in early commercial deployment stages, their viability is improving with advances in battery technology, charging infrastructure, and government incentives. Major manufacturers are testing electric heavy-duty trucks with promising results for shorter hauls. Meanwhile, hybrid solutions and aerodynamic improvements are being widely adopted as the industry transitions toward a fully electric future.

Are self-driving trucks going to make car shipping cheaper and faster?

While fully autonomous transport trucks aren’t yet widely available, the technology is rapidly developing and will likely transform the industry over the next several years. As these systems become more common, there will likely be several benefits: potentially lower costs due to increased efficiency, faster delivery times without mandatory driver rest periods, and enhanced safety from reduced human error. For now, many carriers already use semi-autonomous features like adaptive cruise control and lane-keeping assistance to improve safety and efficiency.

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.