Customer Reviews

Tips for Finding a Trustworthy Car Carrier Near You

Posted on 07/23/2025

When you need to transport your vehicle over state lines or across the country, finding trustworthy car shipping near you is essential for ensuring your vehicle arrives safely and on schedule. The auto transport industry includes thousands of car shipping companies offering varying levels of service, which is why it helps to know how to identify reliable carriers who will handle your valuable asset with the care and professionalism it deserves. Whether you’re relocating for work, purchasing a vehicle from a distant seller, or need specialized transport for a luxury or classic car, choosing the right auto transport company ensures a smooth, stress-free experience.

An Introduction to Auto Shipping Services

The auto transport industry has evolved over the past several decades, transforming from a niche service primarily used by dealerships and manufacturers into a comprehensive solution that serves millions of individual consumers, businesses, and specialized markets each year. Modern auto shipping services provide safe, efficient alternatives to driving your vehicle long distances, eliminating the wear and tear, fuel costs, and time investment associated with cross-country drives while ensuring your car arrives in the same condition it left.

Professional car transport companies operate under strict federal regulations designed to protect consumers and ensure safe transportation practices. These regulations cover everything from driver qualifications and vehicle maintenance standards to insurance requirements and operational procedures.

What is Vehicle Transport and How Does It Work?

Vehicle transport involves moving cars, trucks, motorcycles, and other vehicles using specialized equipment for safe, efficient automotive transportation. The process begins when customers request quotes from transport companies, providing details about their vehicle, pickup location, destination, and preferred timeline. Transport companies then coordinate with their network of certified carriers to assign vehicles to drivers who can accommodate the specific route and scheduling requirements.

Modern auto transport operations utilize sophisticated logistics systems that optimize routing, scheduling, and load planning to maximize efficiency while maintaining safety standards. GPS tracking technology and advanced communication systems enable real-time shipment monitoring, allowing transport companies and customers to stay informed about vehicle location and estimated delivery times throughout the journey.

Types of Auto Transport: Open vs Enclosed Car Carriers

One of the first decisions you’ll make when shipping your vehicle is between open and enclosed transport. Each method offers distinct advantages depending on your vehicle type, budget, and protection requirements.

Open Carrier Car Shipping

  • Most economical option for standard vehicle transport, making it accessible for budget-conscious customers who still want professional service
  • Accommodates multiple vehicles per trailer, typically eight to ten cars, which enables cost savings through efficient load consolidation
  • Widely available with frequent departures due to the large number of open carriers operating on popular routes
  • Suitable for most standard passenger vehicles, including sedans, SUVs, pickup trucks, and other everyday automobiles

Enclosed Car Shipping

  • Premium protection service that shields vehicles from all weather conditions, road debris, and environmental exposure during transport
  • Ideal for luxury vehicles, classic cars, exotic automobiles, or any high-value vehicle where maximum protection justifies the additional cost
  • Enhanced security features protect against theft and vandalism while providing complete privacy during transport
  • Specialized loading equipment and procedures accommodate low-clearance vehicles and those with unique dimensions or modifications

When You Need Professional Car Shipping Services

Professional car transport companies provide valuable solutions for situations where driving your vehicle isn’t practical, cost-effective, or advisable. Long-distance relocations are the most common scenario for professional vehicle transport, particularly for moves exceeding 500 miles, where driving costs, time investment, and vehicle wear begin to outweigh the benefits of self-transport. Beyond basic relocation needs, these specific circumstances make professional car transport the optimal choice:

  • College students and families managing vehicle transport for school attendance when campus locations are far from home
  • Vehicle purchases from distant sellers where driving the newly acquired car home presents logistical challenges
  • Military personnel facing permanent change of station orders or deployment situations where personal vehicle transport isn’t feasible
  • Seasonal relocations, particularly for retirees who maintain residences in different climates and need regular vehicle transport
  • Corporate relocations where companies provide vehicle transport as part of employee relocation packages
  • Special events or shows where classic car owners, collectors, or enthusiasts need safe transport for valuable vehicles

If you’re planning a cross-country relocation, read our guide on car shipping for long-distance moves.

Qualities to Look for in a Reliable Auto Transport Company

Identifying trustworthy auto transporters requires evaluating factors that indicate professionalism, reliability, and commitment to customer satisfaction. The most reputable companies in the auto transport industry share common characteristics that distinguish them from less reliable operators.

Experience and Expertise

Industry experience translates directly into better service quality, operational efficiency, and problem-solving capabilities when unexpected challenges arise during the transport process. Companies with extensive operating histories have typically refined their processes, developed comprehensive carrier networks, and established systems for handling the various complexities that can occur during vehicle transportation.

Experienced transport companies understand the nuances of different shipping routes, seasonal demand patterns, regulatory requirements across various states, and the specific needs of different vehicle types. This accumulated knowledge enables them to provide more accurate delivery estimates, better problem resolution, and superior overall service reliability.

A Nationwide Network of Carriers

A comprehensive carrier network enables transport companies to provide consistent service across diverse geographic regions while offering flexibility in scheduling and routing options. Companies with extensive networks can typically accommodate various pickup and delivery locations, provide more frequent service availability, and offer competitive pricing through efficient load optimization.

Network quality matters as much as network size, with the best transport companies implementing rigorous carrier screening processes that evaluate licensing, insurance coverage, safety records, and professional conduct. These screening procedures ensure consistent service quality across the entire network while protecting customers from potential issues with inadequately qualified carriers.

A Personalized Approach

Professional auto transport companies recognize that every shipment involves unique requirements, circumstances, and customer preferences that deserve individual attention rather than one-size-fits-all solutions. A personalized approach begins with the initial consultation, where knowledgeable representatives take time to understand specific transport needs, explain available options, and provide honest assessments of service capabilities.

This individualized attention extends to problem resolution, where professional companies proactively address issues and minimize customer inconvenience rather than simply following rigid policies or procedures.

Excellent Communication

Effective communication throughout the transport process reflects a company’s commitment to customer satisfaction and operational professionalism. Quality communication begins during the initial inquiry phase, where knowledgeable representatives provide clear explanations of services, realistic timelines, and transparent pricing without high-pressure sales tactics.

Throughout the shipping process, reliable carriers maintain regular contact with customers. Professional companies also demonstrate responsiveness by addressing customer questions and concerns promptly.

How to Choose the Right Car Transport Company

Selecting the most trustworthy car carrier near you requires systematic evaluation of potential providers using criteria that reveal service quality, reliability, and overall value.

Researching Local Auto Transport Companies and Reviews

Customer reviews provide invaluable insights into actual service experiences and company performance, but evaluating reviews effectively requires understanding how to identify genuine feedback and interpret the information in proper context. Authentic customer reviews typically include specific details about the transport experience, mentioning factors like communication quality, pickup and delivery timing, and vehicle condition upon arrival.

Look for patterns in customer feedback rather than focusing on individual extreme opinions, as consistent themes across multiple reviews provide more reliable indicators of typical service quality. Pay particular attention to how companies respond to negative reviews, as this reveals their commitment to customer satisfaction and problem resolution.

Recent reviews carry more weight than older feedback since they better reflect current service levels and operational practices. Verify review authenticity by checking multiple platforms and looking for detailed, specific feedback that includes relevant information about the transport experience.

Getting Accurate Car Shipping Quotes and Pricing

Obtaining accurate quotes requires providing complete, detailed information about your transport requirements, including vehicle specifications, exact pickup and delivery locations, preferred timeline, and any special handling requirements. The most reliable quotes come from companies that ask comprehensive questions about your shipment rather than providing estimates based on minimal information.

Accurate quotes should include all fees and charges associated with your shipment, with transparent pricing that clearly outlines base transport costs, fuel surcharges, insurance fees, and any additional charges for special services. Be wary of quotes that seem significantly lower than competitors’, as they may indicate hidden fees or less reliable companies.

Verifying Licensing, Insurance, and Safety Standards

All legitimate auto transport companies must maintain proper federal licensing and insurance coverage to operate legally, making credential verification an essential step in the selection process. Every commercial transportation company must register with the Department of Transportation and receive a unique USDOT number that allows you to verify their registration status and safety record through the Federal Motor Carrier Safety Administration (FMCSA) database.

Insurance requirements include minimum cargo coverage for transported vehicles and liability insurance that protects against third-party damages during transport operations. Reputable car transport companies typically maintain insurance coverage that exceeds federal requirements and can provide clear documentation of their coverage levels and claim procedures.

Ensuring You Can Get the Shipping Experience You Need

Different transport situations require specific capabilities and services that not all companies can provide, making it essential to verify that potential carriers can accommodate your particular requirements. Special vehicle types, including luxury cars, classic automobiles, or modified cars, may require enclosed transport, specialized loading equipment, or carriers with specific experience handling similar vehicles.

Timeline requirements present another important consideration, particularly for customers with rigid delivery schedules or expedited shipping needs. Service level preferences, including door-to-door versus terminal-to-terminal delivery, tracking capabilities, and communication preferences, should align with company offerings to ensure a satisfactory transport experience.

The Complete Auto Transport Process and What to Expect

Understanding the auto transport process helps you prepare effectively and set appropriate expectations for your vehicle shipping experience. Professional car carriers follow established procedures to ensure safe vehicle handling, clear documentation, and smooth coordination from pickup through delivery.

Preparing Your Vehicle for Transport and Delivery

Proper vehicle preparation ensures smooth pickup operations, helps protect your car during transport, and prevents potential delays or complications during shipping:

  • Clean your vehicle thoroughly inside and out to facilitate accurate condition documentation and enable clear photography of existing damage
  • Remove all personal belongings from the interior, trunk, and storage compartments, as personal items are not covered by carrier insurance
  • Document existing vehicle condition through detailed photographs from multiple angles, including close-ups of any scratches or dents
  • Check fluid levels and ensure your vehicle is in good working condition, addressing any mechanical issues that could affect loading and unloading procedures
  • Maintain fuel levels at approximately one-quarter tank to provide sufficient fuel for loading while avoiding unnecessary weight
  • Disable car alarms and security systems that might activate during transport
  • Secure or remove loose parts, custom accessories, or aftermarket items that might shift during transport

Transit Times and Tracking Your Shipment

Transport timelines vary based on distance, route characteristics, seasonal demand, and service type selection, with most reputable companies providing estimated delivery windows based on historical performance data. Short-distance shipments within regional areas typically require two to four days from pickup to delivery, while longer routes covering multiple states may take five to ten days, depending on the specific distance and route complexity.

Modern tracking systems provide real-time visibility into shipment progress, enabling you to monitor your vehicle’s location and estimated delivery time throughout the transport journey. Professional companies also provide regular communication updates through phone calls, text messages, or email notifications that supplement online tracking information.

Why Choose RoadRunner Auto Transport?

RoadRunner Auto Transport brings over 30 years of industry experience and expertise to every vehicle shipping assignment. We combine comprehensive carrier networks, advanced technology, and personalized customer service to deliver exceptional transport experiences. Our extensive network of more than 25,000 certified carriers provides nationwide coverage and flexible scheduling options that accommodate diverse customer needs and geographic requirements.

Our commitment to transparency includes no hidden fees, clear communication at every step, and real-time tracking systems that keep you informed throughout your vehicle’s journey. Whether you need cost-effective open carrier transport for standard vehicles or premium enclosed transport for luxury and classic cars, our experienced team matches you with the optimal solution for your specific requirements and budget.

Get started today by using our free car shipping cost calculator to receive an instant, accurate quote for your vehicle transport needs.

Frequently Asked Questions

How can I verify that a car carrier company near me is truly trustworthy?

Verify trustworthiness by checking the company’s USDOT number through the Federal Motor Carrier Safety Administration database to confirm their licensing, safety record, and insurance coverage. Review customer feedback across multiple platforms, focusing on detailed reviews that mention specific service experiences. Ensure the company provides transparent pricing with written quotes that clearly outline all costs and terms of service.

What questions should I ask when researching local car carriers?

Ask about their experience with your specific vehicle type and route, their carrier network size and geographic coverage, typical pickup and delivery timelines for your area, insurance coverage levels and claim procedures, and their communication methods and tracking capabilities. Request references from recent customers and ask for written quotes that specify all services and potential additional charges.

How do I know if a car carrier near me can handle my specific vehicle or shipping needs?

Discuss your specific requirements during the initial consultation, including vehicle specifications, special handling needs, timeline constraints, and service preferences. Professional companies should ask detailed questions about your transport requirements and provide clear explanations of their capabilities, limitations, and recommendations for your particular situation.

What red flags should I watch for when evaluating local car carriers?

Avoid companies that require large upfront payments, provide quotes significantly below competitors without clear explanations, cannot provide proof of proper licensing and insurance, use high-pressure sales tactics, or have poor communication during the inquiry process. Be cautious of companies with exclusively perfect reviews or those that cannot clearly explain their services and policies.

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Tips for Finding a Trustworthy Car Carrier Near You

Posted on 07/23/2025

When you need to transport your vehicle over state lines or across the country, finding trustworthy car shipping near you is essential for ensuring your vehicle arrives safely and on schedule. The auto transport industry includes thousands of car shipping companies offering varying levels of service, which is why it helps to know how to identify reliable carriers who will handle your valuable asset with the care and professionalism it deserves. Whether you’re relocating for work, purchasing a vehicle from a distant seller, or need specialized transport for a luxury or classic car, choosing the right auto transport company ensures a smooth, stress-free experience.

An Introduction to Auto Shipping Services

The auto transport industry has evolved over the past several decades, transforming from a niche service primarily used by dealerships and manufacturers into a comprehensive solution that serves millions of individual consumers, businesses, and specialized markets each year. Modern auto shipping services provide safe, efficient alternatives to driving your vehicle long distances, eliminating the wear and tear, fuel costs, and time investment associated with cross-country drives while ensuring your car arrives in the same condition it left.

Professional car transport companies operate under strict federal regulations designed to protect consumers and ensure safe transportation practices. These regulations cover everything from driver qualifications and vehicle maintenance standards to insurance requirements and operational procedures.

What is Vehicle Transport and How Does It Work?

Vehicle transport involves moving cars, trucks, motorcycles, and other vehicles using specialized equipment for safe, efficient automotive transportation. The process begins when customers request quotes from transport companies, providing details about their vehicle, pickup location, destination, and preferred timeline. Transport companies then coordinate with their network of certified carriers to assign vehicles to drivers who can accommodate the specific route and scheduling requirements.

Modern auto transport operations utilize sophisticated logistics systems that optimize routing, scheduling, and load planning to maximize efficiency while maintaining safety standards. GPS tracking technology and advanced communication systems enable real-time shipment monitoring, allowing transport companies and customers to stay informed about vehicle location and estimated delivery times throughout the journey.

Types of Auto Transport: Open vs Enclosed Car Carriers

One of the first decisions you’ll make when shipping your vehicle is between open and enclosed transport. Each method offers distinct advantages depending on your vehicle type, budget, and protection requirements.

Open Carrier Car Shipping

  • Most economical option for standard vehicle transport, making it accessible for budget-conscious customers who still want professional service
  • Accommodates multiple vehicles per trailer, typically eight to ten cars, which enables cost savings through efficient load consolidation
  • Widely available with frequent departures due to the large number of open carriers operating on popular routes
  • Suitable for most standard passenger vehicles, including sedans, SUVs, pickup trucks, and other everyday automobiles

Enclosed Car Shipping

  • Premium protection service that shields vehicles from all weather conditions, road debris, and environmental exposure during transport
  • Ideal for luxury vehicles, classic cars, exotic automobiles, or any high-value vehicle where maximum protection justifies the additional cost
  • Enhanced security features protect against theft and vandalism while providing complete privacy during transport
  • Specialized loading equipment and procedures accommodate low-clearance vehicles and those with unique dimensions or modifications

When You Need Professional Car Shipping Services

Professional car transport companies provide valuable solutions for situations where driving your vehicle isn’t practical, cost-effective, or advisable. Long-distance relocations are the most common scenario for professional vehicle transport, particularly for moves exceeding 500 miles, where driving costs, time investment, and vehicle wear begin to outweigh the benefits of self-transport. Beyond basic relocation needs, these specific circumstances make professional car transport the optimal choice:

  • College students and families managing vehicle transport for school attendance when campus locations are far from home
  • Vehicle purchases from distant sellers where driving the newly acquired car home presents logistical challenges
  • Military personnel facing permanent change of station orders or deployment situations where personal vehicle transport isn’t feasible
  • Seasonal relocations, particularly for retirees who maintain residences in different climates and need regular vehicle transport
  • Corporate relocations where companies provide vehicle transport as part of employee relocation packages
  • Special events or shows where classic car owners, collectors, or enthusiasts need safe transport for valuable vehicles

If you’re planning a cross-country relocation, read our guide on car shipping for long-distance moves.

Qualities to Look for in a Reliable Auto Transport Company

Identifying trustworthy auto transporters requires evaluating factors that indicate professionalism, reliability, and commitment to customer satisfaction. The most reputable companies in the auto transport industry share common characteristics that distinguish them from less reliable operators.

Experience and Expertise

Industry experience translates directly into better service quality, operational efficiency, and problem-solving capabilities when unexpected challenges arise during the transport process. Companies with extensive operating histories have typically refined their processes, developed comprehensive carrier networks, and established systems for handling the various complexities that can occur during vehicle transportation.

Experienced transport companies understand the nuances of different shipping routes, seasonal demand patterns, regulatory requirements across various states, and the specific needs of different vehicle types. This accumulated knowledge enables them to provide more accurate delivery estimates, better problem resolution, and superior overall service reliability.

A Nationwide Network of Carriers

A comprehensive carrier network enables transport companies to provide consistent service across diverse geographic regions while offering flexibility in scheduling and routing options. Companies with extensive networks can typically accommodate various pickup and delivery locations, provide more frequent service availability, and offer competitive pricing through efficient load optimization.

Network quality matters as much as network size, with the best transport companies implementing rigorous carrier screening processes that evaluate licensing, insurance coverage, safety records, and professional conduct. These screening procedures ensure consistent service quality across the entire network while protecting customers from potential issues with inadequately qualified carriers.

A Personalized Approach

Professional auto transport companies recognize that every shipment involves unique requirements, circumstances, and customer preferences that deserve individual attention rather than one-size-fits-all solutions. A personalized approach begins with the initial consultation, where knowledgeable representatives take time to understand specific transport needs, explain available options, and provide honest assessments of service capabilities.

This individualized attention extends to problem resolution, where professional companies proactively address issues and minimize customer inconvenience rather than simply following rigid policies or procedures.

Excellent Communication

Effective communication throughout the transport process reflects a company’s commitment to customer satisfaction and operational professionalism. Quality communication begins during the initial inquiry phase, where knowledgeable representatives provide clear explanations of services, realistic timelines, and transparent pricing without high-pressure sales tactics.

Throughout the shipping process, reliable carriers maintain regular contact with customers. Professional companies also demonstrate responsiveness by addressing customer questions and concerns promptly.

How to Choose the Right Car Transport Company

Selecting the most trustworthy car carrier near you requires systematic evaluation of potential providers using criteria that reveal service quality, reliability, and overall value.

Researching Local Auto Transport Companies and Reviews

Customer reviews provide invaluable insights into actual service experiences and company performance, but evaluating reviews effectively requires understanding how to identify genuine feedback and interpret the information in proper context. Authentic customer reviews typically include specific details about the transport experience, mentioning factors like communication quality, pickup and delivery timing, and vehicle condition upon arrival.

Look for patterns in customer feedback rather than focusing on individual extreme opinions, as consistent themes across multiple reviews provide more reliable indicators of typical service quality. Pay particular attention to how companies respond to negative reviews, as this reveals their commitment to customer satisfaction and problem resolution.

Recent reviews carry more weight than older feedback since they better reflect current service levels and operational practices. Verify review authenticity by checking multiple platforms and looking for detailed, specific feedback that includes relevant information about the transport experience.

Getting Accurate Car Shipping Quotes and Pricing

Obtaining accurate quotes requires providing complete, detailed information about your transport requirements, including vehicle specifications, exact pickup and delivery locations, preferred timeline, and any special handling requirements. The most reliable quotes come from companies that ask comprehensive questions about your shipment rather than providing estimates based on minimal information.

Accurate quotes should include all fees and charges associated with your shipment, with transparent pricing that clearly outlines base transport costs, fuel surcharges, insurance fees, and any additional charges for special services. Be wary of quotes that seem significantly lower than competitors’, as they may indicate hidden fees or less reliable companies.

Verifying Licensing, Insurance, and Safety Standards

All legitimate auto transport companies must maintain proper federal licensing and insurance coverage to operate legally, making credential verification an essential step in the selection process. Every commercial transportation company must register with the Department of Transportation and receive a unique USDOT number that allows you to verify their registration status and safety record through the Federal Motor Carrier Safety Administration (FMCSA) database.

Insurance requirements include minimum cargo coverage for transported vehicles and liability insurance that protects against third-party damages during transport operations. Reputable car transport companies typically maintain insurance coverage that exceeds federal requirements and can provide clear documentation of their coverage levels and claim procedures.

Ensuring You Can Get the Shipping Experience You Need

Different transport situations require specific capabilities and services that not all companies can provide, making it essential to verify that potential carriers can accommodate your particular requirements. Special vehicle types, including luxury cars, classic automobiles, or modified cars, may require enclosed transport, specialized loading equipment, or carriers with specific experience handling similar vehicles.

Timeline requirements present another important consideration, particularly for customers with rigid delivery schedules or expedited shipping needs. Service level preferences, including door-to-door versus terminal-to-terminal delivery, tracking capabilities, and communication preferences, should align with company offerings to ensure a satisfactory transport experience.

The Complete Auto Transport Process and What to Expect

Understanding the auto transport process helps you prepare effectively and set appropriate expectations for your vehicle shipping experience. Professional car carriers follow established procedures to ensure safe vehicle handling, clear documentation, and smooth coordination from pickup through delivery.

Preparing Your Vehicle for Transport and Delivery

Proper vehicle preparation ensures smooth pickup operations, helps protect your car during transport, and prevents potential delays or complications during shipping:

  • Clean your vehicle thoroughly inside and out to facilitate accurate condition documentation and enable clear photography of existing damage
  • Remove all personal belongings from the interior, trunk, and storage compartments, as personal items are not covered by carrier insurance
  • Document existing vehicle condition through detailed photographs from multiple angles, including close-ups of any scratches or dents
  • Check fluid levels and ensure your vehicle is in good working condition, addressing any mechanical issues that could affect loading and unloading procedures
  • Maintain fuel levels at approximately one-quarter tank to provide sufficient fuel for loading while avoiding unnecessary weight
  • Disable car alarms and security systems that might activate during transport
  • Secure or remove loose parts, custom accessories, or aftermarket items that might shift during transport

Transit Times and Tracking Your Shipment

Transport timelines vary based on distance, route characteristics, seasonal demand, and service type selection, with most reputable companies providing estimated delivery windows based on historical performance data. Short-distance shipments within regional areas typically require two to four days from pickup to delivery, while longer routes covering multiple states may take five to ten days, depending on the specific distance and route complexity.

Modern tracking systems provide real-time visibility into shipment progress, enabling you to monitor your vehicle’s location and estimated delivery time throughout the transport journey. Professional companies also provide regular communication updates through phone calls, text messages, or email notifications that supplement online tracking information.

Why Choose RoadRunner Auto Transport?

RoadRunner Auto Transport brings over 30 years of industry experience and expertise to every vehicle shipping assignment. We combine comprehensive carrier networks, advanced technology, and personalized customer service to deliver exceptional transport experiences. Our extensive network of more than 25,000 certified carriers provides nationwide coverage and flexible scheduling options that accommodate diverse customer needs and geographic requirements.

Our commitment to transparency includes no hidden fees, clear communication at every step, and real-time tracking systems that keep you informed throughout your vehicle’s journey. Whether you need cost-effective open carrier transport for standard vehicles or premium enclosed transport for luxury and classic cars, our experienced team matches you with the optimal solution for your specific requirements and budget.

Get started today by using our free car shipping cost calculator to receive an instant, accurate quote for your vehicle transport needs.

Frequently Asked Questions

How can I verify that a car carrier company near me is truly trustworthy?

Verify trustworthiness by checking the company’s USDOT number through the Federal Motor Carrier Safety Administration database to confirm their licensing, safety record, and insurance coverage. Review customer feedback across multiple platforms, focusing on detailed reviews that mention specific service experiences. Ensure the company provides transparent pricing with written quotes that clearly outline all costs and terms of service.

What questions should I ask when researching local car carriers?

Ask about their experience with your specific vehicle type and route, their carrier network size and geographic coverage, typical pickup and delivery timelines for your area, insurance coverage levels and claim procedures, and their communication methods and tracking capabilities. Request references from recent customers and ask for written quotes that specify all services and potential additional charges.

How do I know if a car carrier near me can handle my specific vehicle or shipping needs?

Discuss your specific requirements during the initial consultation, including vehicle specifications, special handling needs, timeline constraints, and service preferences. Professional companies should ask detailed questions about your transport requirements and provide clear explanations of their capabilities, limitations, and recommendations for your particular situation.

What red flags should I watch for when evaluating local car carriers?

Avoid companies that require large upfront payments, provide quotes significantly below competitors without clear explanations, cannot provide proof of proper licensing and insurance, use high-pressure sales tactics, or have poor communication during the inquiry process. Be cautious of companies with exclusively perfect reviews or those that cannot clearly explain their services and policies.

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.