Customer Reviews

What to Know About Insurance Options for Car Shipments

Posted on 04/28/2025

If you need to ship your car to a new destination, ensuring it has proper protection throughout the journey is just as important as selecting the right auto transport company. While most reputable car shipping companies include some level of coverage in their services, understanding your insurance options for car shipments can save you from unexpected expenses and provide peace of mind during transit.

Types of Auto Transport Insurance Coverage

When shipping your vehicle, you’ll encounter various types of insurance options, each offering different levels of protection. Understanding these options helps you select the most appropriate coverage for your specific situation, based on factors such as your vehicle’s value, the shipping route, and your personal risk tolerance.

Federal Motor Carrier Safety Administration (FMCSA) Requirements

The Federal Motor Carrier Safety Administration (FMCSA) establishes and enforces specific insurance requirements for all auto transport companies operating in the United States. These regulations are designed to protect consumers and ensure that carriers maintain adequate insurance coverage for the vehicles they transport.

According to FMCSA regulations, auto transport carriers must maintain a minimum level of public liability insurance, which includes both bodily injury and property damage coverage. For most auto transporters, the minimum required coverage is $750,000, though carriers transporting hazardous materials may need to maintain higher coverage amounts. When selecting an auto transport company, verifying their FMCSA compliance is an essential step in ensuring your vehicle’s protection.

Standard Liability Coverage

Standard liability coverage forms the foundation of auto transport insurance and is included in the service provided by reputable car shipping companies. This coverage protects your vehicle against damages that occur due to the carrier’s negligence during the transportation process, with coverage limits typically ranging from $50,000 to $1,000,000 per vehicle.

Standard liability coverage usually doesn’t extend to damages caused by “acts of God,” such as severe weather events, natural disasters, or other circumstances beyond the carrier’s control. Additionally, pre-existing damage, mechanical or electrical failures during transit, and personal items left in the vehicle are typically excluded from standard liability coverage.

Gap Insurance

Gap insurance plays a valuable role when shipping a vehicle that you’re still making payments on. This specialized insurance covers the “gap” between what you owe on your auto loan and what your vehicle is actually worth in the event of a total loss during shipping. Without gap insurance, you might find yourself responsible for paying the difference between your insurance payout and your remaining loan balance if your vehicle is severely damaged or declared a total loss during transport.

Gap insurance can be particularly important for newer vehicles that depreciate quickly. These vehicles often lose value faster than loan balances decrease, creating a potential financial liability if something happens during shipping. Gap insurance eliminates this risk by covering the difference, ensuring you’re not left with payments on a vehicle you no longer have.

When considering gap insurance for your auto shipment, check whether your existing auto insurance policy already includes this coverage. Many comprehensive car insurance policies include gap insurance or offer it as an affordable add-on.

Supplemental Car Shipping Insurance Options

Comprehensive coverage is one of the most common supplemental insurance options. It covers a wider range of potential damages, including those from natural disasters, vandalism, and theft. This insurance often has higher limits than standard liability coverage and fewer exclusions, making it suitable for protecting valuable vehicles during transport. Some carriers offer tiered supplemental insurance options with varying coverage limits, allowing you to select the level of protection that best matches your vehicle’s value.

 

Custom supplemental insurance policies may be available for specialized vehicles such as classic cars, exotic vehicles, or those with extensive modifications. These policies can be tailored to address the unique characteristics and value of your vehicle, ensuring adequate protection for its specific features.

How to Choose the Right Vehicle Shipping Insurance

Selecting the right insurance coverage for your vehicle shipment requires thoughtful consideration of several factors, including your vehicle’s value and the potential risks associated with its transport route. The ideal coverage provides adequate protection without unnecessary extras, balancing cost with peace of mind.

Consulting with your auto transport provider about their recommended insurance options can provide valuable insights. Reputable companies have extensive experience with various vehicle types and transport routes, allowing them to offer informed recommendations based on your specific situation. Their expertise can help you navigate the available options and select coverage that appropriately balances protection and cost.

Assessing Your Vehicle’s Value and Coverage Needs

Accurately assessing your vehicle’s value is the first step in determining appropriate insurance coverage for shipping. Insurance coverage should be based on your vehicle’s current market value — what it would cost to replace it with a similar vehicle in comparable condition. For standard vehicles, resources like Kelley Blue Book or NADA Guides can provide reliable value estimates.

Your vehicle’s condition, age, and rarity should also influence your coverage decisions. Newer, more valuable vehicles generally warrant more comprehensive coverage, while older vehicles with lower replacement costs might be adequately protected by standard liability coverage. Similarly, rare or difficult-to-replace vehicles might benefit from specialized coverage that addresses their unique characteristics and value.

Reading and Understanding Insurance Policy Terms

Understanding the specific terms of your auto transport insurance policy will help you make informed coverage decisions. Pay particular attention to coverage limits, deductibles, exclusions, and the claims process outlined in the policy. These elements define the practical value of your insurance coverage and could significantly impact your experience if you need to file a claim.

Exclusions are equally important to understand, as they define circumstances or types of damage not covered by the policy. Common exclusions in auto transport insurance include pre-existing damage, mechanical failures unrelated to transport, personal items left in the vehicle, and in some cases, damages from severe weather or natural disasters. Reviewing these exclusions carefully helps you identify potential gaps in coverage and determine whether supplemental insurance might be necessary.

Tips for Filing Auto Transport Insurance Claims

If your vehicle sustains damage during shipping, following the proper procedures can significantly impact the success of your insurance claim. Here are essential tips for handling auto transport insurance claims effectively:

  • Document your vehicle’s condition thoroughly before shipping with dated photographs from multiple angles, paying special attention to any pre-existing damage.
  • Review the Bill of Lading carefully at both pickup and delivery, noting any discrepancies in the vehicle’s condition and ensuring all damage is properly documented.
  • Report any damages immediately upon delivery, ideally before signing the final delivery documents, as delays in reporting can complicate the claims process.
  • Collect all relevant documentation, including the Bill of Lading, inspection reports, photographs of damage, and any correspondence with the carrier regarding the damage.
  • Follow the specific claim filing procedures outlined in your insurance policy, submitting all required documentation within the specified timeframe.
  • Maintain detailed records of all communications related to your claim, including dates, names of representatives, and summaries of discussions.
  • Be patient but persistent throughout the claims process, following up regularly on the status of your claim while respecting the time needed for proper investigation.

Ship Your Vehicle with Peace of Mind with RoadRunner

At RoadRunner Auto Transport, we prioritize the safe delivery of your vehicle with comprehensive insurance options designed to provide complete peace of mind throughout the shipping process. Our basic liability coverage exceeds industry standards, and we offer customizable supplemental insurance options to meet the specific needs of every vehicle and owner. With over 30 years of experience in nationwide vehicle shipping and more than 450,000 vehicles safely delivered, our team of transport professionals understands the importance of proper protection during transit.

Ready to ship your vehicle with confidence? Use our car shipping cost calculator to generate a free instant quote.

FAQ

What insurance is typically included in the cost of shipping a vehicle?

Standard carrier liability insurance is included in the cost of shipping with reputable auto transport companies. This coverage protects against damages that occur due to the carrier’s negligence during transport, though coverage limits and specific terms vary between providers. For most standard vehicles and routes, this included insurance provides adequate basic protection during shipping.

How do I determine if I need additional insurance options for my car shipment?

Consider your vehicle’s current market value, any financing obligations, the shipping route, and your personal risk tolerance. Additional insurance is often recommended for high-value vehicles, classic or exotic cars, vehicles with extensive modifications, or when shipping through areas with challenging weather conditions. If your vehicle’s value exceeds the carrier’s liability limits or you’re concerned about specific risks, supplemental insurance provides additional protection and peace of mind.

Can I use my personal auto insurance during vehicle shipping instead of purchasing additional coverage?

Some personal auto insurance policies provide coverage during professional transport, but this varies significantly between insurers and policies. Contact your insurance provider to verify whether your existing policy covers professional vehicle shipping and what limitations might apply. Even with personal insurance coverage, the carrier’s liability insurance remains in effect, potentially providing additional protection depending on the circumstances of any damage.

What documentation do I need for insurance purposes when shipping my vehicle?

For insurance purposes, thoroughly document your vehicle’s condition before shipping with detailed photographs from multiple angles. Ensure all pre-existing damage is noted on the Bill of Lading at pickup, and carefully review this document before signing. At delivery, conduct a thorough inspection and document any new damage immediately. Keep copies of all shipping documents, inspection reports, and communications with the carrier, as these will be essential if you need to file an insurance claim.

Instant Car Shipping Quote

Calculate your car shipping rate in 3 easy steps!

1Shipment Details

What to Know About Insurance Options for Car Shipments

Posted on 04/28/2025

If you need to ship your car to a new destination, ensuring it has proper protection throughout the journey is just as important as selecting the right auto transport company. While most reputable car shipping companies include some level of coverage in their services, understanding your insurance options for car shipments can save you from unexpected expenses and provide peace of mind during transit.

Types of Auto Transport Insurance Coverage

When shipping your vehicle, you’ll encounter various types of insurance options, each offering different levels of protection. Understanding these options helps you select the most appropriate coverage for your specific situation, based on factors such as your vehicle’s value, the shipping route, and your personal risk tolerance.

Federal Motor Carrier Safety Administration (FMCSA) Requirements

The Federal Motor Carrier Safety Administration (FMCSA) establishes and enforces specific insurance requirements for all auto transport companies operating in the United States. These regulations are designed to protect consumers and ensure that carriers maintain adequate insurance coverage for the vehicles they transport.

According to FMCSA regulations, auto transport carriers must maintain a minimum level of public liability insurance, which includes both bodily injury and property damage coverage. For most auto transporters, the minimum required coverage is $750,000, though carriers transporting hazardous materials may need to maintain higher coverage amounts. When selecting an auto transport company, verifying their FMCSA compliance is an essential step in ensuring your vehicle’s protection.

Standard Liability Coverage

Standard liability coverage forms the foundation of auto transport insurance and is included in the service provided by reputable car shipping companies. This coverage protects your vehicle against damages that occur due to the carrier’s negligence during the transportation process, with coverage limits typically ranging from $50,000 to $1,000,000 per vehicle.

Standard liability coverage usually doesn’t extend to damages caused by “acts of God,” such as severe weather events, natural disasters, or other circumstances beyond the carrier’s control. Additionally, pre-existing damage, mechanical or electrical failures during transit, and personal items left in the vehicle are typically excluded from standard liability coverage.

Gap Insurance

Gap insurance plays a valuable role when shipping a vehicle that you’re still making payments on. This specialized insurance covers the “gap” between what you owe on your auto loan and what your vehicle is actually worth in the event of a total loss during shipping. Without gap insurance, you might find yourself responsible for paying the difference between your insurance payout and your remaining loan balance if your vehicle is severely damaged or declared a total loss during transport.

Gap insurance can be particularly important for newer vehicles that depreciate quickly. These vehicles often lose value faster than loan balances decrease, creating a potential financial liability if something happens during shipping. Gap insurance eliminates this risk by covering the difference, ensuring you’re not left with payments on a vehicle you no longer have.

When considering gap insurance for your auto shipment, check whether your existing auto insurance policy already includes this coverage. Many comprehensive car insurance policies include gap insurance or offer it as an affordable add-on.

Supplemental Car Shipping Insurance Options

Comprehensive coverage is one of the most common supplemental insurance options. It covers a wider range of potential damages, including those from natural disasters, vandalism, and theft. This insurance often has higher limits than standard liability coverage and fewer exclusions, making it suitable for protecting valuable vehicles during transport. Some carriers offer tiered supplemental insurance options with varying coverage limits, allowing you to select the level of protection that best matches your vehicle’s value.

 

Custom supplemental insurance policies may be available for specialized vehicles such as classic cars, exotic vehicles, or those with extensive modifications. These policies can be tailored to address the unique characteristics and value of your vehicle, ensuring adequate protection for its specific features.

How to Choose the Right Vehicle Shipping Insurance

Selecting the right insurance coverage for your vehicle shipment requires thoughtful consideration of several factors, including your vehicle’s value and the potential risks associated with its transport route. The ideal coverage provides adequate protection without unnecessary extras, balancing cost with peace of mind.

Consulting with your auto transport provider about their recommended insurance options can provide valuable insights. Reputable companies have extensive experience with various vehicle types and transport routes, allowing them to offer informed recommendations based on your specific situation. Their expertise can help you navigate the available options and select coverage that appropriately balances protection and cost.

Assessing Your Vehicle’s Value and Coverage Needs

Accurately assessing your vehicle’s value is the first step in determining appropriate insurance coverage for shipping. Insurance coverage should be based on your vehicle’s current market value — what it would cost to replace it with a similar vehicle in comparable condition. For standard vehicles, resources like Kelley Blue Book or NADA Guides can provide reliable value estimates.

Your vehicle’s condition, age, and rarity should also influence your coverage decisions. Newer, more valuable vehicles generally warrant more comprehensive coverage, while older vehicles with lower replacement costs might be adequately protected by standard liability coverage. Similarly, rare or difficult-to-replace vehicles might benefit from specialized coverage that addresses their unique characteristics and value.

Reading and Understanding Insurance Policy Terms

Understanding the specific terms of your auto transport insurance policy will help you make informed coverage decisions. Pay particular attention to coverage limits, deductibles, exclusions, and the claims process outlined in the policy. These elements define the practical value of your insurance coverage and could significantly impact your experience if you need to file a claim.

Exclusions are equally important to understand, as they define circumstances or types of damage not covered by the policy. Common exclusions in auto transport insurance include pre-existing damage, mechanical failures unrelated to transport, personal items left in the vehicle, and in some cases, damages from severe weather or natural disasters. Reviewing these exclusions carefully helps you identify potential gaps in coverage and determine whether supplemental insurance might be necessary.

Tips for Filing Auto Transport Insurance Claims

If your vehicle sustains damage during shipping, following the proper procedures can significantly impact the success of your insurance claim. Here are essential tips for handling auto transport insurance claims effectively:

  • Document your vehicle’s condition thoroughly before shipping with dated photographs from multiple angles, paying special attention to any pre-existing damage.
  • Review the Bill of Lading carefully at both pickup and delivery, noting any discrepancies in the vehicle’s condition and ensuring all damage is properly documented.
  • Report any damages immediately upon delivery, ideally before signing the final delivery documents, as delays in reporting can complicate the claims process.
  • Collect all relevant documentation, including the Bill of Lading, inspection reports, photographs of damage, and any correspondence with the carrier regarding the damage.
  • Follow the specific claim filing procedures outlined in your insurance policy, submitting all required documentation within the specified timeframe.
  • Maintain detailed records of all communications related to your claim, including dates, names of representatives, and summaries of discussions.
  • Be patient but persistent throughout the claims process, following up regularly on the status of your claim while respecting the time needed for proper investigation.

Ship Your Vehicle with Peace of Mind with RoadRunner

At RoadRunner Auto Transport, we prioritize the safe delivery of your vehicle with comprehensive insurance options designed to provide complete peace of mind throughout the shipping process. Our basic liability coverage exceeds industry standards, and we offer customizable supplemental insurance options to meet the specific needs of every vehicle and owner. With over 30 years of experience in nationwide vehicle shipping and more than 450,000 vehicles safely delivered, our team of transport professionals understands the importance of proper protection during transit.

Ready to ship your vehicle with confidence? Use our car shipping cost calculator to generate a free instant quote.

FAQ

What insurance is typically included in the cost of shipping a vehicle?

Standard carrier liability insurance is included in the cost of shipping with reputable auto transport companies. This coverage protects against damages that occur due to the carrier’s negligence during transport, though coverage limits and specific terms vary between providers. For most standard vehicles and routes, this included insurance provides adequate basic protection during shipping.

How do I determine if I need additional insurance options for my car shipment?

Consider your vehicle’s current market value, any financing obligations, the shipping route, and your personal risk tolerance. Additional insurance is often recommended for high-value vehicles, classic or exotic cars, vehicles with extensive modifications, or when shipping through areas with challenging weather conditions. If your vehicle’s value exceeds the carrier’s liability limits or you’re concerned about specific risks, supplemental insurance provides additional protection and peace of mind.

Can I use my personal auto insurance during vehicle shipping instead of purchasing additional coverage?

Some personal auto insurance policies provide coverage during professional transport, but this varies significantly between insurers and policies. Contact your insurance provider to verify whether your existing policy covers professional vehicle shipping and what limitations might apply. Even with personal insurance coverage, the carrier’s liability insurance remains in effect, potentially providing additional protection depending on the circumstances of any damage.

What documentation do I need for insurance purposes when shipping my vehicle?

For insurance purposes, thoroughly document your vehicle’s condition before shipping with detailed photographs from multiple angles. Ensure all pre-existing damage is noted on the Bill of Lading at pickup, and carefully review this document before signing. At delivery, conduct a thorough inspection and document any new damage immediately. Keep copies of all shipping documents, inspection reports, and communications with the carrier, as these will be essential if you need to file an insurance claim.

ready to ship

Ready to Get Started?

Calculate your instant car shipping cost and view carrier availability in your area.

"5 star service! I would recommend RoadRunner to anyone looking for professional shipping service at a fair price."

Ian C.

Jacksonville, FL

5 stars
google reviews

"When I bought a car out of state I was unsure what to expect with the shipping. RoadRunner made everything so easy!"

Jenna D.

Lufkin, TX

5 stars
shopper approved reviews

"RoadRunner gave us a fair price and was able to pick up when we needed. Very professional from start to finish."

Sean T.

Brooklyn, NY

5 stars
transport reviews

"From the time of quote to the pick up of my vehicle and the delivery there was a very good communication."

Andres M.

Oakland, CA

5 stars
better business bureau reviews

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.