Customer Reviews

Auto Transport Scams and Companies to Avoid

Posted on 07/17/2024

When it comes to auto transport services, the marketplace is filled with numerous auto transport companies vying for your business. While most of these companies operate legitimately, there are some that engage in auto transport scams, leaving unsuspecting customers with financial losses and undelivered promises.

Understanding Auto Transport Scams

Auto transport scams are fraudulent practices employed by dishonest auto transport companies or individuals posing as legitimate service providers. These scams aim to deceive customers, often resulting in financial losses and the failure to deliver the promised auto transport services.

Common Tactics Used in Auto Transport Scams

Auto transport scammers employ various tactics to lure unsuspecting customers. Some of the most common tactics include:

  • Bait and Switch Pricing: Offering low initial quotes to attract customers, then increasing the price significantly before or during the transport process.
  • Upfront Payment Demands: Requiring full payment before the vehicle is picked up, leaving customers with little recourse if the service is not delivered as promised.
  • Lack of Proper Documentation: Operating without proper licenses, insurance, or registration, making it difficult for customers to verify their legitimacy.
  • High-Pressure Sales Tactics: Pressuring customers to make quick decisions without allowing them time to research or compare options.

By familiarizing yourself with these common tactics, you can better identify potential auto transport scams and take steps to protect yourself. When researching car shipping companies, don’t forget to inquire about their truck shipping options. Some companies may offer both open and enclosed trailers, while others specialize in one type of transport. If you’re shipping a commercial truck or oversized vehicle, ensure that the company has experience and the proper equipment to handle your specific needs safely and efficiently.

Red Flags to Watch Out For

When searching for a reliable auto transport company, there are several red flags that should raise suspicion. Keep an eye out for the following warning signs to avoid falling victim to auto transport scams:

  • Unverifiable Company Information: Be cautious of companies that lack a professional website, physical address, or verifiable contact information.
  • Unusually Low Prices: If a company offers prices significantly lower than the industry average, it may be a sign of a potential scam.
  • Lack of Transparency: Avoid companies that are reluctant to provide clear and detailed information about their services, pricing, and terms of agreement.
  • Pressure to Pay Upfront: Legitimate companies typically require a deposit, not full payment, before the vehicle is picked up.
  • Unprofessional Communication: Be wary of companies that have poor communication skills, use high-pressure sales tactics, or are unresponsive to your inquiries.

By recognizing these red flags, you can better navigate the auto transport landscape and steer clear of potential scams.

Avoiding Lead Farming Scams

Lead farming is a deceptive practice that some auto transport brokers and car shipping companies use to collect and sell customer information. This practice can result in a flood of unwanted sales calls and increase the risk of falling victim to auto transport scams. Here’s what you need to know about lead farming:

  • Lead Farming Scheme: Brokers or companies advertise auto shipping services at extremely low prices to attract customers, collect their personal information, and sell it to multiple car transport companies.
  • Too-Good-to-Be-True Prices: A sign of a potential lead farming site, as prices significantly lower than the industry average may indicate a scam.
  • Untraceable Payment Methods: A red flag to watch out for, as scammers often demand payment via wire transfer or other untraceable methods.

To avoid falling victim to lead farming scams, be cautious of deals that seem too good to be true. Be wary of providing personal information to unknown brokers or companies, especially if they are pressuring you to make a quick decision. By staying informed and vigilant, you can protect yourself from lead farming scams and other deceptive practices in the auto transport industry

Protecting Yourself from Auto Transport Scams

Now that you understand the tactics used by scammers and the red flags to watch out for, let’s explore the steps you can take to protect yourself from falling victim to auto transport scams.

Research and Verify Company Credentials

  • Before engaging with any auto transport company, conduct thorough research to verify their legitimacy.
  • Start by checking their registration with the Federal Motor Carrier Safety Administration (FMCSA) and confirming their Motor Carrier (MC) number.
  • You can also check their ratings and reviews on reputable platforms like the Better Business Bureau (BBB) and TransportReviews.

Understand the Terms and Conditions

  • Carefully review the terms and conditions of the auto transport agreement before signing any contracts or making payments.
  • Confirm that all details, including pricing, pickup and delivery dates, insurance coverage, and liability terms, are clearly outlined in writing.
  • If a company is reluctant to provide a written agreement or pressures you to sign without fully understanding the terms, consider it a red flag.

Use Secure Payment Methods

  • When making payments for auto transport services, opt for secure methods that offer consumer protection.
  • Credit cards are often the safest option, as they provide the ability to dispute charges if the service is not delivered as promised.
  • Be cautious of companies that insist on wire transfers or cash payments, as these methods offer little recourse if something goes wrong.

Trust Your Instincts

  • If something seems too good to be true or feels suspicious, trust your instincts.
  • Don’t let high-pressure sales tactics or “limited-time offers” cloud your judgment.
  • Take the time to research and compare multiple auto transport companies before making a decision.
  • Remember, a legitimate company will be transparent, professional, and willing to answer your questions without pressure.

What to Do if You Encounter an Auto Transport Scam

If you suspect that you’ve fallen victim to an auto transport scam, take immediate action to minimize the damage and report the fraudulent activity.

Contact Your Financial Institution

  • If you’ve made a payment to a suspected scammer, contact your bank or credit card company immediately.
  • They may be able to stop the transaction or initiate a chargeback if the payment has already been processed.
  • Provide them with any relevant documentation, such as contracts or correspondence with the scammer.

Report the Scam to Authorities

  • Report the auto transport scam to the appropriate authorities, such as the Federal Trade Commission (FTC) and the Better Business Bureau (BBB).
  • Provide as much information as possible, including the company’s name, contact details, and any evidence you have of the fraudulent activity.
  • By reporting the scam, you can help prevent others from falling victim to similar schemes.

Seek Legal Advice

  • If you’ve suffered significant financial losses due to an auto transport scam, consider seeking legal advice.
  • An attorney specializing in consumer protection or fraud cases can help you explore your options for recovering your losses and holding the scammers accountable.

In addition to researching auto transport brokers, it’s smart to understand the various shipping options available. For example, if you’re shipping a luxury vehicle, you may want to consider luxury car shipping services that offer specialized care and attention to detail. These services often include enclosed transport, white-glove handling, and additional insurance coverage to ensure your high-value vehicle arrives in pristine condition.

The Role of Auto Transport Brokers

When searching for auto transport services, you may come across auto transport brokers. These brokers act as intermediaries between customers and car transport companies. While many auto transport brokers operate legitimately, some engage in deceptive practices that can lead to auto transport scams:

  • Auto Transport Brokers – Act as intermediaries between customers and car shipping companies, working with a network of carriers to find the best match for their customers’ needs.
  • Lead Farming – A deceptive practice where brokers collect customer information and sell it to multiple car shipping companies, resulting in unwanted sales calls and potential scams.
  • Upfront Payment Demands – A red flag to watch out for, as legitimate auto transport brokers should not require full payment before the vehicle is picked up.

To protect yourself when working with auto transport brokers, research their reputation thoroughly. Check their registration with the FMCSA and look for customer reviews on trusted platforms. Be cautious of brokers who demand upfront payment or pressure you to make immediate decisions.

The Importance of Researching Car Shipping Brokers

When considering a car shipping company, you may come across car shipping brokers. These brokers act as intermediaries, connecting customers with car shipping companies. While brokers can be helpful in finding competitive rates and securing transport services, it’s smart to research them thoroughly to avoid falling victim to shipping scams:

  • Verify Credentials: Check the broker’s registration with the Federal Motor Carrier Safety Administration (FMCSA) and their Motor Carrier (MC) number.
  • Read Reviews: Look for customer reviews on reputable platforms like the Better Business Bureau (BBB) and TransportReviews to gauge the broker’s reputation.
  • Ask for References: A legitimate car shipping broker should be willing to provide references from satisfied customers.

By taking the time to research car shipping brokers, you can minimize the risk of encountering car shipping scams. Remember, a reputable broker will be transparent about their process, provide clear communication, and prioritize your satisfaction and the safety of your vehicle. Trust your instincts and don’t hesitate to ask questions or seek clarification when needed.

The Difference Between Auto Transport Brokers and Carriers

When researching auto transport services, understand the difference between auto transport brokers and carriers. Knowing the distinctions between these two entities can help you make informed decisions and avoid potential auto transport scams:

  • Auto Transport Brokers: These professionals act as intermediaries, connecting customers with a network of car shipping companies to find the best match for their needs.
  • Auto Transport Carriers: These are the companies that own and operate the trucks that physically transport vehicles from one location to another.
  • Major Differences: While brokers can be helpful in finding competitive rates and securing transport services, carriers are the ones responsible for the actual shipping process.

It’s important to research both auto transport brokers and carriers thoroughly before making a decision. Verify their credentials, read customer reviews, and ask for references to confirm you’re working with reputable professionals. When considering auto carrier services, it’s important to understand the different shipping methods available. One popular option is enclosed car shipping, which provides an extra layer of protection for your vehicle during transport. This method is particularly beneficial for high-value or classic cars, as it shields them from potential damage caused by weather and road debris.

About RoadRunner Auto Transport

At RoadRunner Auto Transport, we understand the challenges and concerns that come with auto shipping. As a trusted and reputable auto transport company, we are committed to providing our customers with safe, reliable, and transparent vehicle transport services. Our team of experienced professionals is dedicated to ensuring that your car shipping experience is seamless and stress-free.

We take pride in our stringent vetting process, which ensures that we only work with licensed, insured, and reputable carriers. Our commitment to customer satisfaction is reflected in our transparent pricing, clear communication, and exceptional service. When you choose RoadRunner Auto Transport, you can have peace of mind knowing that your vehicle is in the hands of a legitimate company that prioritizes your safety and satisfaction.

As industry leaders, we stay up-to-date with the latest auto transport scams and companies to avoid, enabling us to provide our customers with the knowledge and resources they need to make informed decisions. Our goal is not only to deliver exceptional auto transport services but also to educate and empower our customers to protect themselves from fraudulent schemes.

Trust RoadRunner Auto Transport for all your auto shipping needs, and experience the difference of working with a company that puts your safety and satisfaction first. Let us be your reliable partner in navigating the world of auto transport, providing you with the peace of mind you deserve.

Frequently Asked Questions (FAQS)

How do I know if my auto transport company is legit?

To determine if an auto transport company is legitimate, first, research its USDOT (U.S. Department of Transportation) and MC (Motor Carrier) numbers, which are required for legal operation, through the Federal Motor Carrier Safety Administration (FMCSA) website. Additionally, look for customer reviews and ratings on trusted platforms such as the Better Business Bureau (BBB), and verify their insurance status and business license. These steps help ensure the company is legally compliant, reputable, and capable of safely transporting your vehicle.

How can you tell an auto trader scammer?

You can often spot an auto trader scammer by their insistence on rushing the sale, an unwillingness to meet in person or let you inspect the vehicle, and requesting payment through unusual methods like wire transfers or gift cards. Additionally, they may list the car at a price well below market value and provide excuses for why the price is so low. Pay attention to these red flags and exercise caution, as legitimate sellers will typically welcome questions, allow for vehicle inspections, and agree to secure payment methods.

What is bait and switch offers in the auto transport industry?

Bait and switch offers in the auto transport industry refer to a deceptive practice where companies advertise a low price to attract customers but then demand a higher price once the deal progresses or after the customer is committed. This tactic typically involves giving an initial quote that is significantly lower than the actual cost, only to introduce additional fees, charges, or excuses for why the original quote cannot be honored. This unethical approach is used to lure customers away from competitors, trapping them into paying more than what was initially agreed upon.

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Auto Transport Scams and Companies to Avoid

Posted on 07/17/2024

When it comes to auto transport services, the marketplace is filled with numerous auto transport companies vying for your business. While most of these companies operate legitimately, there are some that engage in auto transport scams, leaving unsuspecting customers with financial losses and undelivered promises.

Understanding Auto Transport Scams

Auto transport scams are fraudulent practices employed by dishonest auto transport companies or individuals posing as legitimate service providers. These scams aim to deceive customers, often resulting in financial losses and the failure to deliver the promised auto transport services.

Common Tactics Used in Auto Transport Scams

Auto transport scammers employ various tactics to lure unsuspecting customers. Some of the most common tactics include:

  • Bait and Switch Pricing: Offering low initial quotes to attract customers, then increasing the price significantly before or during the transport process.
  • Upfront Payment Demands: Requiring full payment before the vehicle is picked up, leaving customers with little recourse if the service is not delivered as promised.
  • Lack of Proper Documentation: Operating without proper licenses, insurance, or registration, making it difficult for customers to verify their legitimacy.
  • High-Pressure Sales Tactics: Pressuring customers to make quick decisions without allowing them time to research or compare options.

By familiarizing yourself with these common tactics, you can better identify potential auto transport scams and take steps to protect yourself. When researching car shipping companies, don’t forget to inquire about their truck shipping options. Some companies may offer both open and enclosed trailers, while others specialize in one type of transport. If you’re shipping a commercial truck or oversized vehicle, ensure that the company has experience and the proper equipment to handle your specific needs safely and efficiently.

Red Flags to Watch Out For

When searching for a reliable auto transport company, there are several red flags that should raise suspicion. Keep an eye out for the following warning signs to avoid falling victim to auto transport scams:

  • Unverifiable Company Information: Be cautious of companies that lack a professional website, physical address, or verifiable contact information.
  • Unusually Low Prices: If a company offers prices significantly lower than the industry average, it may be a sign of a potential scam.
  • Lack of Transparency: Avoid companies that are reluctant to provide clear and detailed information about their services, pricing, and terms of agreement.
  • Pressure to Pay Upfront: Legitimate companies typically require a deposit, not full payment, before the vehicle is picked up.
  • Unprofessional Communication: Be wary of companies that have poor communication skills, use high-pressure sales tactics, or are unresponsive to your inquiries.

By recognizing these red flags, you can better navigate the auto transport landscape and steer clear of potential scams.

Avoiding Lead Farming Scams

Lead farming is a deceptive practice that some auto transport brokers and car shipping companies use to collect and sell customer information. This practice can result in a flood of unwanted sales calls and increase the risk of falling victim to auto transport scams. Here’s what you need to know about lead farming:

  • Lead Farming Scheme: Brokers or companies advertise auto shipping services at extremely low prices to attract customers, collect their personal information, and sell it to multiple car transport companies.
  • Too-Good-to-Be-True Prices: A sign of a potential lead farming site, as prices significantly lower than the industry average may indicate a scam.
  • Untraceable Payment Methods: A red flag to watch out for, as scammers often demand payment via wire transfer or other untraceable methods.

To avoid falling victim to lead farming scams, be cautious of deals that seem too good to be true. Be wary of providing personal information to unknown brokers or companies, especially if they are pressuring you to make a quick decision. By staying informed and vigilant, you can protect yourself from lead farming scams and other deceptive practices in the auto transport industry

Protecting Yourself from Auto Transport Scams

Now that you understand the tactics used by scammers and the red flags to watch out for, let’s explore the steps you can take to protect yourself from falling victim to auto transport scams.

Research and Verify Company Credentials

  • Before engaging with any auto transport company, conduct thorough research to verify their legitimacy.
  • Start by checking their registration with the Federal Motor Carrier Safety Administration (FMCSA) and confirming their Motor Carrier (MC) number.
  • You can also check their ratings and reviews on reputable platforms like the Better Business Bureau (BBB) and TransportReviews.

Understand the Terms and Conditions

  • Carefully review the terms and conditions of the auto transport agreement before signing any contracts or making payments.
  • Confirm that all details, including pricing, pickup and delivery dates, insurance coverage, and liability terms, are clearly outlined in writing.
  • If a company is reluctant to provide a written agreement or pressures you to sign without fully understanding the terms, consider it a red flag.

Use Secure Payment Methods

  • When making payments for auto transport services, opt for secure methods that offer consumer protection.
  • Credit cards are often the safest option, as they provide the ability to dispute charges if the service is not delivered as promised.
  • Be cautious of companies that insist on wire transfers or cash payments, as these methods offer little recourse if something goes wrong.

Trust Your Instincts

  • If something seems too good to be true or feels suspicious, trust your instincts.
  • Don’t let high-pressure sales tactics or “limited-time offers” cloud your judgment.
  • Take the time to research and compare multiple auto transport companies before making a decision.
  • Remember, a legitimate company will be transparent, professional, and willing to answer your questions without pressure.

What to Do if You Encounter an Auto Transport Scam

If you suspect that you’ve fallen victim to an auto transport scam, take immediate action to minimize the damage and report the fraudulent activity.

Contact Your Financial Institution

  • If you’ve made a payment to a suspected scammer, contact your bank or credit card company immediately.
  • They may be able to stop the transaction or initiate a chargeback if the payment has already been processed.
  • Provide them with any relevant documentation, such as contracts or correspondence with the scammer.

Report the Scam to Authorities

  • Report the auto transport scam to the appropriate authorities, such as the Federal Trade Commission (FTC) and the Better Business Bureau (BBB).
  • Provide as much information as possible, including the company’s name, contact details, and any evidence you have of the fraudulent activity.
  • By reporting the scam, you can help prevent others from falling victim to similar schemes.

Seek Legal Advice

  • If you’ve suffered significant financial losses due to an auto transport scam, consider seeking legal advice.
  • An attorney specializing in consumer protection or fraud cases can help you explore your options for recovering your losses and holding the scammers accountable.

In addition to researching auto transport brokers, it’s smart to understand the various shipping options available. For example, if you’re shipping a luxury vehicle, you may want to consider luxury car shipping services that offer specialized care and attention to detail. These services often include enclosed transport, white-glove handling, and additional insurance coverage to ensure your high-value vehicle arrives in pristine condition.

The Role of Auto Transport Brokers

When searching for auto transport services, you may come across auto transport brokers. These brokers act as intermediaries between customers and car transport companies. While many auto transport brokers operate legitimately, some engage in deceptive practices that can lead to auto transport scams:

  • Auto Transport Brokers – Act as intermediaries between customers and car shipping companies, working with a network of carriers to find the best match for their customers’ needs.
  • Lead Farming – A deceptive practice where brokers collect customer information and sell it to multiple car shipping companies, resulting in unwanted sales calls and potential scams.
  • Upfront Payment Demands – A red flag to watch out for, as legitimate auto transport brokers should not require full payment before the vehicle is picked up.

To protect yourself when working with auto transport brokers, research their reputation thoroughly. Check their registration with the FMCSA and look for customer reviews on trusted platforms. Be cautious of brokers who demand upfront payment or pressure you to make immediate decisions.

The Importance of Researching Car Shipping Brokers

When considering a car shipping company, you may come across car shipping brokers. These brokers act as intermediaries, connecting customers with car shipping companies. While brokers can be helpful in finding competitive rates and securing transport services, it’s smart to research them thoroughly to avoid falling victim to shipping scams:

  • Verify Credentials: Check the broker’s registration with the Federal Motor Carrier Safety Administration (FMCSA) and their Motor Carrier (MC) number.
  • Read Reviews: Look for customer reviews on reputable platforms like the Better Business Bureau (BBB) and TransportReviews to gauge the broker’s reputation.
  • Ask for References: A legitimate car shipping broker should be willing to provide references from satisfied customers.

By taking the time to research car shipping brokers, you can minimize the risk of encountering car shipping scams. Remember, a reputable broker will be transparent about their process, provide clear communication, and prioritize your satisfaction and the safety of your vehicle. Trust your instincts and don’t hesitate to ask questions or seek clarification when needed.

The Difference Between Auto Transport Brokers and Carriers

When researching auto transport services, understand the difference between auto transport brokers and carriers. Knowing the distinctions between these two entities can help you make informed decisions and avoid potential auto transport scams:

  • Auto Transport Brokers: These professionals act as intermediaries, connecting customers with a network of car shipping companies to find the best match for their needs.
  • Auto Transport Carriers: These are the companies that own and operate the trucks that physically transport vehicles from one location to another.
  • Major Differences: While brokers can be helpful in finding competitive rates and securing transport services, carriers are the ones responsible for the actual shipping process.

It’s important to research both auto transport brokers and carriers thoroughly before making a decision. Verify their credentials, read customer reviews, and ask for references to confirm you’re working with reputable professionals. When considering auto carrier services, it’s important to understand the different shipping methods available. One popular option is enclosed car shipping, which provides an extra layer of protection for your vehicle during transport. This method is particularly beneficial for high-value or classic cars, as it shields them from potential damage caused by weather and road debris.

About RoadRunner Auto Transport

At RoadRunner Auto Transport, we understand the challenges and concerns that come with auto shipping. As a trusted and reputable auto transport company, we are committed to providing our customers with safe, reliable, and transparent vehicle transport services. Our team of experienced professionals is dedicated to ensuring that your car shipping experience is seamless and stress-free.

We take pride in our stringent vetting process, which ensures that we only work with licensed, insured, and reputable carriers. Our commitment to customer satisfaction is reflected in our transparent pricing, clear communication, and exceptional service. When you choose RoadRunner Auto Transport, you can have peace of mind knowing that your vehicle is in the hands of a legitimate company that prioritizes your safety and satisfaction.

As industry leaders, we stay up-to-date with the latest auto transport scams and companies to avoid, enabling us to provide our customers with the knowledge and resources they need to make informed decisions. Our goal is not only to deliver exceptional auto transport services but also to educate and empower our customers to protect themselves from fraudulent schemes.

Trust RoadRunner Auto Transport for all your auto shipping needs, and experience the difference of working with a company that puts your safety and satisfaction first. Let us be your reliable partner in navigating the world of auto transport, providing you with the peace of mind you deserve.

Frequently Asked Questions (FAQS)

How do I know if my auto transport company is legit?

To determine if an auto transport company is legitimate, first, research its USDOT (U.S. Department of Transportation) and MC (Motor Carrier) numbers, which are required for legal operation, through the Federal Motor Carrier Safety Administration (FMCSA) website. Additionally, look for customer reviews and ratings on trusted platforms such as the Better Business Bureau (BBB), and verify their insurance status and business license. These steps help ensure the company is legally compliant, reputable, and capable of safely transporting your vehicle.

How can you tell an auto trader scammer?

You can often spot an auto trader scammer by their insistence on rushing the sale, an unwillingness to meet in person or let you inspect the vehicle, and requesting payment through unusual methods like wire transfers or gift cards. Additionally, they may list the car at a price well below market value and provide excuses for why the price is so low. Pay attention to these red flags and exercise caution, as legitimate sellers will typically welcome questions, allow for vehicle inspections, and agree to secure payment methods.

What is bait and switch offers in the auto transport industry?

Bait and switch offers in the auto transport industry refer to a deceptive practice where companies advertise a low price to attract customers but then demand a higher price once the deal progresses or after the customer is committed. This tactic typically involves giving an initial quote that is significantly lower than the actual cost, only to introduce additional fees, charges, or excuses for why the original quote cannot be honored. This unethical approach is used to lure customers away from competitors, trapping them into paying more than what was initially agreed upon.

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"I would definitely use RoadRunner Auto Transport again without a doubt. Excellent overall service from start to finish."

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Miami, FL

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Dallas, TX

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Boston, MA

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"I couldn't have been happier with the service provided by RoadRunner to transport my car from CA to NY"

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Long Beach, CA

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.