Customer Reviews

What You Need to Know About Shipping Your Car to Puerto Rico from the United States

Posted on 05/15/2023


auto-transport-from-united-states-to-puerto-rico
 

 

Shipping Your Car from Florida to Puerto Rico

 
When you ship a car to Puerto Rico, your vehicle will always be shipped from the port of Florida to the port of San Juan on a Ro/Ro cargo ship. These ships are cargo ships that have enough space to carry cars, as well as the ability to have cars driven onto and off of them for ease of loading and unloading. Before arriving at the port in Florida, your car will be shipped on the ground on a car carrier truck. Once your car reaches the port in San Juan, Puerto Rico, you will need to pick your car up there since there is, unfortunately, no possibility of complete door-to-door car shipping along this route. So, you can have your car shipped from anywhere in the United States to the port at San Juan in Puerto Rico as nationwide pickup is always available.
 

how-your-car-gets-to-puerto-rico

 

Picking your vehicle up at the port

 
The port of San Juan is where you must pick your car up when it arrives in Puerto Rico. When the vehicle arrives, it will be processed and then stored. The information regarding address, hours of operation, and fees are as follows:
 

San Juan port address, hours of operation and fees

 

Port
Address
Hours of Operation
Fees
Tote Maritime
Avenida C, Pier H, Zona Portuaria San Juan, PR 00920
7am – 2pm
After five days (Including weekends), $10 for the first five days, $15 for day six and up
Crowley Maritime
Calle Lindbergh Isla Grande San Juan, PR 00904
7am – 2pm
After five days (Including weekends), $12 per day and subject to go up

 
You will also need to bring the following with you to the port of San Juan to have your car released to you:


  • Social security card

  • License

  • Your car shipment’s booking info/number – it is best to bring what your auto transport driver gave you when they picked the car up

  • Cash for payment of applicable fees such as storage (cards might be accepted, but cash always will be, checks are generally not accepted)

  • Confirmation of payment of the excise tax. You will pay the excise tax before you officially pick your car up. You must visit the port office after your car has been dropped off and processed and get your excise tax bill. You can then pay online here. Once you have paid the bill, print your confirmation and bring it when you officially go to the port to pick up your car.

 
Finally, in addition to the applicable transaction and storage fees, you must pay what is known as an “excise tax” when you pick your car up. An excise tax is a tax that is placed on imported goods to encourage the purchase of goods made in Puerto Rico. Unfortunately, automobiles are not exempt from this. This tax will not be included in the cost of your car shipment because you must pay it yourself and in person when you pick your vehicle up at the port. Determining the overall current worth of your car also takes place when it arrives at the port in San Juan; thus, car shippers are precluded from working this into the price of shipping beforehand.
 
In Puerto Rico in 2023, the applicable excise tax is approximately 12% of the value of the imported item. So, let’s say your vehicle is currently worth $8,000. The excise tax you would pay when you pick up your car at the San Juan port would total $960. That may seem pricey, but when you realize that the average price to rent a car is $50 per day or even slightly higher, that is an investment that will help you save in the long term. It will obviously also be much more affordable than buying a new or used car when you arrive.
 

picking your car up at the port of san juan

 

How much does it cost to ship a car to Puerto Rico in 2023?

 
Generally, most car shipments to Puerto Rico will cost between $1,500 and $3,500, with some exceptions that are a bit lower or higher than that range. The cost of shipping a car to Puerto Rico along any given route will fluctuate throughout the year as the factors determining this price fluctuate.
 
Here are some prices for shipping a car to Puerto Rico on popular routes in 2023:
 

Shipping Route
Cost of shipping a car to Puerto Rico
Los Angeles, California to San Juan, Puerto Rico
$2,475
New York, New York to San Juan, Puerto Rico
$2,255
Miami, Florida to San Juan, Puerto Rico
$1,700
Dallas, Texas to San Juan, Puerto Rico
$1,995

How long does it take to ship a car to Puerto Rico?

 
Shipping a car to Puerto Rico can take anywhere from 4 days to 3 weeks. The actual transit time of a specific shipment will depend on the following:

  • The total distance of the shipment – The further that you are shipping a car to Puerto Rico, the longer it will take.

  • The time of year – If you are shipping a vehicle to Puerto Rico during a busier time of the year, such as in July, your shipment could take a few more days than if you had shipped in February.

  • Weather and traffic along the transit route – Part of your car shipment to Puerto Rico will take place on the ground on an auto carrier truck. Your shipment could take longer if there is a high traffic volume along this route. Your shipment could also take longer than expected if there is inclement weather along any portion of your shipment’s transport route, including when the vehicle is on the cargo ship.

The following are some expected transit times along popular vehicle transport routes to Puerto Rico:
 

Shipping Route
Estimated Shipping Time to San Juan, Puerto Rico
Los Angeles, California to San Juan, Puerto Rico
Between 18 and 22 days
New York, New York to San Juan, Puerto Rico
Between 15 and 20 days
Miami, Florida to San Juan, Puerto Rico
Between 9 and 14 days
Dallas, Texas to San Juan, Puerto Rico
Between 13 and 18 days

 

Puerto Rico car shipping advice

 
Whether it’s a higher price than you can afford or your car not being ready to be placed on an auto carrier, you will not want any unwelcome surprises when shipping your car to San Juan. Use the following advice to keep your cost to ship as low as possible and to ensure that your car is ready to be shipped:
 

Saving money on your Puerto Rican car shipment

 
If one of your primary concerns is keeping the cost of your Puerto Rican car shipment as low as possible, you can easily save some money with the right planning and selecting the right options when booking your shipment. First, you should do your best to ship during the least busy times for car shippers. The busiest times of the year for vehicle transporters are during the summer (From May through September) and during the holiday seasons through the end of January. So, if savings are important, the prime time to ship your car to Puerto Rico would be in October or February.
 
You should also choose to ship your vehicle on an open-air car carrier without selecting to top-load it for the ground portion of its transport. This can help you save several hundred dollars because premium options for car transport on an auto carrier, such as enclosed transport, will always tack on an additional $300 to $700 depending on the specific details of a particular shipment.
 
It is also typically a bit more inexpensive to ship a car to Puerto Rico when you give your auto transporter at least a month’s notice of your shipment. So, plan and officially book your car shipment at least four weeks before your preferred pickup date.
 

Preparing to ship a car to Puerto Rico

 
When you elect to have a car shipped to Puerto Rico, the vast majority of the process will be taken care of by your vehicle shipper. However, there will be an hour or two of prep work for you to complete before the arrival of your auto transport driver. You will have to get the outside of your car cleaned, take any personal belongings out of the car, and you will need to ensure there is only about a quarter of a tank of gas in the car.
 
Getting the exterior of the car that you are shipping is necessary because the driver that arrives to pick your vehicle up for shipping is not allowed to load the car onto the carrier and start the shipment until they check the outside of the car for any sort of scratches or dents that exist before the start of the shipment. This is done for car shipping coverage purposes so that false damage claims cannot be successfully filed after the completed shipment.
 
Removing your personal belongings from the car is necessary because these things will not be covered fully or even partially if they incur damage during the shipment. This includes anything such as sunglasses, phone charging cables, or gloves. As a general rule of thumb, if it is not attached to the car and/or potentially necessary to the operation of the car, take it out before shipping. An example of something you should leave in the car would be the owner’s manual, as that could be necessary for your driver to operate your car.
 
Finally, having a quarter tank of gas in your car will prevent your car from being disqualified for shipping on the cargo ship. Fire regulations stipulate that any vehicle with more than a quarter tank of gasoline cannot be shipped as it is considered a fire hazard. However, do not leave too much less than a quarter tank of fuel in your vehicle when shipping it to Puerto Rico because it will still need to be driven on and off of the car carrier truck and the Ro/Ro cargo ship. When you pick it up, you will also need enough gas to drive it away from the port.
 

the stages of shipping a car to san juan puerto rico

 

Conclusion

 
Shipping a car to Puerto Rico can make life a lot easier as public transportation options are limited outside of areas such as San Juan. Even available ride-shares are noticeably sparser than they are in the United States. For example, you will only get Uber rides in San Juan and Ponce. Renting a car is an option, but one that will get expensive very quickly at an average price of about $50 per day. When you ship a vehicle to Puerto Rico from the United States, your car will always be shipped on the ground on a car carrier truck until it reaches the port in Jacksonville, Florida; from there, it will ship to the port at San Juan on a cargo ship. Unfortunately, there are no options to transport a vehicle anywhere from the Port of San Juan, so you will have to pick your car up there. When you pick your car up at the port, be sure to bring the right documents and cash for any applicable fees.
 

FAQ

 

Can I ship anything else in my car as it is transported to Puerto Rico?

 
No, unfortunately you will not be permitted to ship anything in your vehicle as it is transported to Puerto Rico. All personal belongings must be removed from your car prior to shipping.
 

Can I ship my car anywhere in Puerto Rico?

 
Currently, it is only possible to ship vehicles to the port of San Juan in Puerto Rico. This is because port regulations mandate that you pick up your vehicle to prove your identity and ownership of the car. San Juan is also the only port in Puerto Rico capable of receiving and storing vehicle shipments at this time.
 

Can you pick my car up at my home in the United States for shipping to Puerto Rico?

 
Yes, nationwide pickup is available for all shipments departing at an address in the continental United States . The only exception will be if your home is on a road where a car carrier truck would not be physically capable of entering or if local law prohibits trucks/vehicles of a certain size from driving on that road or a road leading to it. If this is the case, your auto transporter will arrange a close-by pickup location where you can both meet to facilitate the start of your shipment. This will always be done during the booking of your shipment.

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1Shipment Details

What You Need to Know About Shipping Your Car to Puerto Rico from the United States

Posted on 05/15/2023


auto-transport-from-united-states-to-puerto-rico
 

 

Shipping Your Car from Florida to Puerto Rico

 
When you ship a car to Puerto Rico, your vehicle will always be shipped from the port of Florida to the port of San Juan on a Ro/Ro cargo ship. These ships are cargo ships that have enough space to carry cars, as well as the ability to have cars driven onto and off of them for ease of loading and unloading. Before arriving at the port in Florida, your car will be shipped on the ground on a car carrier truck. Once your car reaches the port in San Juan, Puerto Rico, you will need to pick your car up there since there is, unfortunately, no possibility of complete door-to-door car shipping along this route. So, you can have your car shipped from anywhere in the United States to the port at San Juan in Puerto Rico as nationwide pickup is always available.
 

how-your-car-gets-to-puerto-rico

 

Picking your vehicle up at the port

 
The port of San Juan is where you must pick your car up when it arrives in Puerto Rico. When the vehicle arrives, it will be processed and then stored. The information regarding address, hours of operation, and fees are as follows:
 

San Juan port address, hours of operation and fees

 

Port
Address
Hours of Operation
Fees
Tote Maritime
Avenida C, Pier H, Zona Portuaria San Juan, PR 00920
7am – 2pm
After five days (Including weekends), $10 for the first five days, $15 for day six and up
Crowley Maritime
Calle Lindbergh Isla Grande San Juan, PR 00904
7am – 2pm
After five days (Including weekends), $12 per day and subject to go up

 
You will also need to bring the following with you to the port of San Juan to have your car released to you:


  • Social security card

  • License

  • Your car shipment’s booking info/number – it is best to bring what your auto transport driver gave you when they picked the car up

  • Cash for payment of applicable fees such as storage (cards might be accepted, but cash always will be, checks are generally not accepted)

  • Confirmation of payment of the excise tax. You will pay the excise tax before you officially pick your car up. You must visit the port office after your car has been dropped off and processed and get your excise tax bill. You can then pay online here. Once you have paid the bill, print your confirmation and bring it when you officially go to the port to pick up your car.

 
Finally, in addition to the applicable transaction and storage fees, you must pay what is known as an “excise tax” when you pick your car up. An excise tax is a tax that is placed on imported goods to encourage the purchase of goods made in Puerto Rico. Unfortunately, automobiles are not exempt from this. This tax will not be included in the cost of your car shipment because you must pay it yourself and in person when you pick your vehicle up at the port. Determining the overall current worth of your car also takes place when it arrives at the port in San Juan; thus, car shippers are precluded from working this into the price of shipping beforehand.
 
In Puerto Rico in 2023, the applicable excise tax is approximately 12% of the value of the imported item. So, let’s say your vehicle is currently worth $8,000. The excise tax you would pay when you pick up your car at the San Juan port would total $960. That may seem pricey, but when you realize that the average price to rent a car is $50 per day or even slightly higher, that is an investment that will help you save in the long term. It will obviously also be much more affordable than buying a new or used car when you arrive.
 

picking your car up at the port of san juan

 

How much does it cost to ship a car to Puerto Rico in 2023?

 
Generally, most car shipments to Puerto Rico will cost between $1,500 and $3,500, with some exceptions that are a bit lower or higher than that range. The cost of shipping a car to Puerto Rico along any given route will fluctuate throughout the year as the factors determining this price fluctuate.
 
Here are some prices for shipping a car to Puerto Rico on popular routes in 2023:
 

Shipping Route
Cost of shipping a car to Puerto Rico
Los Angeles, California to San Juan, Puerto Rico
$2,475
New York, New York to San Juan, Puerto Rico
$2,255
Miami, Florida to San Juan, Puerto Rico
$1,700
Dallas, Texas to San Juan, Puerto Rico
$1,995

How long does it take to ship a car to Puerto Rico?

 
Shipping a car to Puerto Rico can take anywhere from 4 days to 3 weeks. The actual transit time of a specific shipment will depend on the following:

  • The total distance of the shipment – The further that you are shipping a car to Puerto Rico, the longer it will take.

  • The time of year – If you are shipping a vehicle to Puerto Rico during a busier time of the year, such as in July, your shipment could take a few more days than if you had shipped in February.

  • Weather and traffic along the transit route – Part of your car shipment to Puerto Rico will take place on the ground on an auto carrier truck. Your shipment could take longer if there is a high traffic volume along this route. Your shipment could also take longer than expected if there is inclement weather along any portion of your shipment’s transport route, including when the vehicle is on the cargo ship.

The following are some expected transit times along popular vehicle transport routes to Puerto Rico:
 

Shipping Route
Estimated Shipping Time to San Juan, Puerto Rico
Los Angeles, California to San Juan, Puerto Rico
Between 18 and 22 days
New York, New York to San Juan, Puerto Rico
Between 15 and 20 days
Miami, Florida to San Juan, Puerto Rico
Between 9 and 14 days
Dallas, Texas to San Juan, Puerto Rico
Between 13 and 18 days

 

Puerto Rico car shipping advice

 
Whether it’s a higher price than you can afford or your car not being ready to be placed on an auto carrier, you will not want any unwelcome surprises when shipping your car to San Juan. Use the following advice to keep your cost to ship as low as possible and to ensure that your car is ready to be shipped:
 

Saving money on your Puerto Rican car shipment

 
If one of your primary concerns is keeping the cost of your Puerto Rican car shipment as low as possible, you can easily save some money with the right planning and selecting the right options when booking your shipment. First, you should do your best to ship during the least busy times for car shippers. The busiest times of the year for vehicle transporters are during the summer (From May through September) and during the holiday seasons through the end of January. So, if savings are important, the prime time to ship your car to Puerto Rico would be in October or February.
 
You should also choose to ship your vehicle on an open-air car carrier without selecting to top-load it for the ground portion of its transport. This can help you save several hundred dollars because premium options for car transport on an auto carrier, such as enclosed transport, will always tack on an additional $300 to $700 depending on the specific details of a particular shipment.
 
It is also typically a bit more inexpensive to ship a car to Puerto Rico when you give your auto transporter at least a month’s notice of your shipment. So, plan and officially book your car shipment at least four weeks before your preferred pickup date.
 

Preparing to ship a car to Puerto Rico

 
When you elect to have a car shipped to Puerto Rico, the vast majority of the process will be taken care of by your vehicle shipper. However, there will be an hour or two of prep work for you to complete before the arrival of your auto transport driver. You will have to get the outside of your car cleaned, take any personal belongings out of the car, and you will need to ensure there is only about a quarter of a tank of gas in the car.
 
Getting the exterior of the car that you are shipping is necessary because the driver that arrives to pick your vehicle up for shipping is not allowed to load the car onto the carrier and start the shipment until they check the outside of the car for any sort of scratches or dents that exist before the start of the shipment. This is done for car shipping coverage purposes so that false damage claims cannot be successfully filed after the completed shipment.
 
Removing your personal belongings from the car is necessary because these things will not be covered fully or even partially if they incur damage during the shipment. This includes anything such as sunglasses, phone charging cables, or gloves. As a general rule of thumb, if it is not attached to the car and/or potentially necessary to the operation of the car, take it out before shipping. An example of something you should leave in the car would be the owner’s manual, as that could be necessary for your driver to operate your car.
 
Finally, having a quarter tank of gas in your car will prevent your car from being disqualified for shipping on the cargo ship. Fire regulations stipulate that any vehicle with more than a quarter tank of gasoline cannot be shipped as it is considered a fire hazard. However, do not leave too much less than a quarter tank of fuel in your vehicle when shipping it to Puerto Rico because it will still need to be driven on and off of the car carrier truck and the Ro/Ro cargo ship. When you pick it up, you will also need enough gas to drive it away from the port.
 

the stages of shipping a car to san juan puerto rico

 

Conclusion

 
Shipping a car to Puerto Rico can make life a lot easier as public transportation options are limited outside of areas such as San Juan. Even available ride-shares are noticeably sparser than they are in the United States. For example, you will only get Uber rides in San Juan and Ponce. Renting a car is an option, but one that will get expensive very quickly at an average price of about $50 per day. When you ship a vehicle to Puerto Rico from the United States, your car will always be shipped on the ground on a car carrier truck until it reaches the port in Jacksonville, Florida; from there, it will ship to the port at San Juan on a cargo ship. Unfortunately, there are no options to transport a vehicle anywhere from the Port of San Juan, so you will have to pick your car up there. When you pick your car up at the port, be sure to bring the right documents and cash for any applicable fees.
 

FAQ

 

Can I ship anything else in my car as it is transported to Puerto Rico?

 
No, unfortunately you will not be permitted to ship anything in your vehicle as it is transported to Puerto Rico. All personal belongings must be removed from your car prior to shipping.
 

Can I ship my car anywhere in Puerto Rico?

 
Currently, it is only possible to ship vehicles to the port of San Juan in Puerto Rico. This is because port regulations mandate that you pick up your vehicle to prove your identity and ownership of the car. San Juan is also the only port in Puerto Rico capable of receiving and storing vehicle shipments at this time.
 

Can you pick my car up at my home in the United States for shipping to Puerto Rico?

 
Yes, nationwide pickup is available for all shipments departing at an address in the continental United States . The only exception will be if your home is on a road where a car carrier truck would not be physically capable of entering or if local law prohibits trucks/vehicles of a certain size from driving on that road or a road leading to it. If this is the case, your auto transporter will arrange a close-by pickup location where you can both meet to facilitate the start of your shipment. This will always be done during the booking of your shipment.

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle shipping process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available in order to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly at your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter more local moves. There is broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed shipping methods when shipping classic, luxury or exotic vehicles. Enclosed transporters guarantee maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since there is limited carrier availability. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles such as sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inpoerable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accomodate a non-running vehicle.

We offer open car shipping and enclosed car shipping services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed car shipping is when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to safely reach your door. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.