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Contact Us

Contact Us

Get in touch with a RoadRunner Auto Transport representative

Phone / Fax

Main Phone(888) 777-2123

Quotes & Bookings(888) 422-7584

Customer Support(516) 605-2664

Fax(877) 668-0120

Hours of Operation ( EST )

Monday - Friday9:00 AM - 10:00 PM

Saturday10:00 AM - 5:00 PM

SundayClosed

Instant Car Shipping Quote

Calculate your car shipping rate in 3 easy steps!

1Origin & Destination
2Vehicle Details
Add another vehicle
3Shipment Details
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Secure car shipping quote

We respect your privacy and do not distribute any personal information.

Phone / Fax

Main Phone(888) 777-2123

Quotes & Bookings(888) 422-7584

Customer Support(516) 605-2664

Fax(877) 668-0120

Hours of Operation ( EST )

Monday - Friday9:00 AM - 10:00 PM

Saturday10:00 AM - 5:00 PM

SundayClosed

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

Yes, the city and zip code will suffice until your exact pickup or delivery location is known.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.